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Lithia Ford of Klamath Falls
Klamath Falls, OR
206 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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206 Reviews of Lithia Ford of Klamath Falls
February 22, 2022
As always, Dani and Devin took great care of us and our pick up. Very friendly and knowledgeable. Our pick up work was even completed ahead of time! pick up. Very friendly and knowledgeable. Our pick up work was even completed ahead of time! More
by Tom M
Employees Worked With
Dani and Devin in service department., Charles Phillips
December 28, 2021
Corrupt company. Preys on people with poor credit. Sells faulty vehicles, does shoddy repair work ( broke several things on my engine, left tools in engine compartment, left main electrical ungrounded) and faulty vehicles, does shoddy repair work ( broke several things on my engine, left tools in engine compartment, left main electrical ungrounded) and then gaslights customers and avoids any accountability. Vehicle in shop 4 months and wrong engine was put in and then vehicle returned FILTHY with 4 months of shop gunk on it. Service dept is also misogynistic and dismisses what women say, even if it is true about their vehicle. Lithia Ford only works for you IF YOU ARE RICH AND PRIVILEGED. More
by Lindaanneweatherford
Employees Worked With
Justin Vollmer, Kirby Gordon
November 20, 2021
had LOF appt made online, but it didn't tell Svc Dept so they didn't expect me. But Devin was very nice and courteous and got me in anyway. It was done in less than an hour with two others in front of me. B they didn't expect me. But Devin was very nice and courteous and got me in anyway. It was done in less than an hour with two others in front of me. BUT, the other Svc advisor Dani was loud, in charge and somewhat negative, making snide comments to Devin about taking my appt when it didn't show in their system. Later it was about part that had come in that she hadn't called me on. She blamed everyone, everything else rather than take high road and offer simple apology. Customer service anyone?? More
by ssaw2
Employees Worked With
Devin,
September 17, 2021
Much different experience buying a car in Oregon than in California. Christy was awsome and handled everything over the phone. I drove three and a half hours and everything was ready for my inspection a California. Christy was awsome and handled everything over the phone. I drove three and a half hours and everything was ready for my inspection and signatures. More
by Jamjamjr07
Employees Worked With
Christy Rajnus
March 11, 2021
I got a very nice dodge yes at ford. But they need to speed up paper work...we were cash buyer ...it takes to long to get keys and go.... speed up paper work...we were cash buyer ...it takes to long to get keys and go.... More
by terrym6722
Employees Worked With
Adam Barron, Chad Stork
December 31, 2020
I had a great experience with Christy Rajnus. I have been doing some end of the year Super Duty shopping. As everyone knows inventory is low and trucks are selling fast. Although she was not able to find a t doing some end of the year Super Duty shopping. As everyone knows inventory is low and trucks are selling fast. Although she was not able to find a truck to fit my needs, her effort in searching, communicating possible options and doing her best to help me was excellent and much appreciated. Best wishes for the new year Christy! More
by Robert Weeks
Employees Worked With
Christy Rajnus
August 19, 2020
Service was great and staff was friendly and efficient. Will be working with them again soon. Zach in finance took care of our needs and was knowledgeable about our questions. Will be working with them again soon. Zach in finance took care of our needs and was knowledgeable about our questions. More
by plmbloco
Employees Worked With
Zachery Kuhn
