Lithia Ford Fresno

I tried calling for over a week with no answer or return calls from leaving messages. I go down there and literally told that 10 techs were terminated (and not from Covid but to save money) all of the recep calls from leaving messages. I go down there and literally told that 10 techs were terminated (and not from Covid but to save money) all of the receptionists/cashiers except one have been terminated and that they have new manager because the old one quit with a few service writers and the warranty clerk. That they are told to say it’s because of Covid yet they had a service advisor who had Covid and didn’t disclose this with employees ( the sick employee did) or their customers!!! I appreciate this young mans honesty and advise. I would like to continue doing business there but I have no interest in 30 minute waits to be seen for a 4 hour oil change!!! Hopefully this new manager will be able to shed some light with the owners about poor upper management!!! More

The service manager I dealt with was Justin Reid he provided excellent courteous service and communicated very well. The repairs are obtained seem to be top quality and I am very happy the next time provided excellent courteous service and communicated very well. The repairs are obtained seem to be top quality and I am very happy the next time I have an issue I’ll be back to the sea Justin read it Lithia Ford More

Very happy how my visit went everyone that helped me out to purchase the Lincoln aviator were very courteous and very professional I would recommend friends to purchase the Lincoln aviator were very courteous and very professional I would recommend friends More

Fleet Manager was very helpful during these trying times & staffing patterns seriously low... I had serious engine light warning & Fleet Manager did not turn my need away!!!! I will continue with Ford ser & staffing patterns seriously low... I had serious engine light warning & Fleet Manager did not turn my need away!!!! I will continue with Ford service as needed!! More

Bring back the donuts in the waiting area. Everyone looked like they were wanting coffee and something to eat at 7:30 in the morning. looked like they were wanting coffee and something to eat at 7:30 in the morning. More

One of the best buying experiences I’ve ever had Stephen was straight to the point no bs he knew my time was valuable and took care of business was straight to the point no bs he knew my time was valuable and took care of business More

Steve Ash was very helpful and he did a wonderful job helping my son and his wife to get a truck. He really worked hard in doing that. Also, he had a great salesman ship. He done above and abound. My son helping my son and his wife to get a truck. He really worked hard in doing that. Also, he had a great salesman ship. He done above and abound. My son is so happy with his truck so he can enjoy driving it to work and taking his wife to work . And has enough room for his friendly dogs My son and his wife and dogs love the truck. Thank you 😊 Steve Ash for all of your help and support and hard work for making this happen. We really appreciate your time 😊 and help. More

Back to back oil changes on the Subaru and Ford F-150. The works oil change is a great value, and the service was same day. The works oil change is a great value, and the service was same day. More

Very Professional and courteous. Very satisfied customer. Service dept. did oil filter and lube on my car. Service department did all other specifications that was needed on my car at this time. Service dept. did oil filter and lube on my car. Service department did all other specifications that was needed on my car at this time. More