Lithia Ford Fresno

Dan was professional, honest and upfront. He went over when the car should go in the shop, what to expect from my insurance and when it would be ready. He not only got my parts there prior to the approval when the car should go in the shop, what to expect from my insurance and when it would be ready. He not only got my parts there prior to the approval but handled everything with my insurance. What impressed me just as much he kept in contact with me through texts while he was doing physical therapy!!! These days it’s hard enough to get someone to answer a call or return one. 👍🏼👍🏼 More

I had a great experience with Lithia Ford. The salesman Stephen Ash was the nices salesman I’ve ever dealt with. I highly recommend Lithiia ford. Thank you for all your help with my new car!! Stephen Ash was the nices salesman I’ve ever dealt with. I highly recommend Lithiia ford. Thank you for all your help with my new car!! More

I have been going to Lithia for my cars since Lithia took over the Lincoln Dealership. Wayne Bridges has been my go to person for my Lincolns for almost 20 years. I also have had excellent service with Gary over the Lincoln Dealership. Wayne Bridges has been my go to person for my Lincolns for almost 20 years. I also have had excellent service with Gary managing the Lincoln service at Lithia and would not consider going anywhere else. More

Courteous service I was unaware of the new requirement of having an appointment because of the corona virus. He would try to get me in as soon as possible. It was les I was unaware of the new requirement of having an appointment because of the corona virus. He would try to get me in as soon as possible. It was less that 2 hours and he notified me that my truck was ready. I had assumed that it be late in the afternoon. I was grateful for his efforts. More

helpful but problematic Hal was very helpful but getting the parts to fix my truck was problematic and the parts to fix my inertia lock on the passenger seat belt was unattai Hal was very helpful but getting the parts to fix my truck was problematic and the parts to fix my inertia lock on the passenger seat belt was unattainable because it was called obsolete. A vehicle 14 years old should have at least safety equipment available. The other parts tool up to 8 days to receive and the tech went on vacation and at the time he was the only diesel tech working due to corona 19. I had to rent a car as I am 65 miles away and had to extend the rental twice but I am satisfied with the service and don't want to give the impression I am blaming the service guys I was just explaining what Happened Thanks to all the persons I had contact with. More

Good Service They got me in for service when they said they would and got me out in a timely manner. I was very satisfied and would recommend the Fresno dealership They got me in for service when they said they would and got me out in a timely manner. I was very satisfied and would recommend the Fresno dealership. More

Great service, very professional, very polite, was able to get my vehicle in and out in a timely manner. Technicians were very friendly and respectful. to get my vehicle in and out in a timely manner. Technicians were very friendly and respectful. More

I have no complaints about the dealership or Service Advisor. I have been going to Lithia the last 16 years. Dan Ortenzio was great, no complaints here. Advisor. I have been going to Lithia the last 16 years. Dan Ortenzio was great, no complaints here. More

Disappointed since in the past when I came in for service, all my concerns were addressed. Other than just an oil change which I can get anywhere, I needed my sunroof looked at and my phone synced to service, all my concerns were addressed. Other than just an oil change which I can get anywhere, I needed my sunroof looked at and my phone synced to the radio. Neither of these were done. I was told the phone was synced, however it was not fixed. More