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Lithia Ford Fresno

Fresno, CA

4.4
282 Reviews

195 E Auto Center Drive

Fresno, CA

93710

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282 Reviews of Lithia Ford Fresno

June 24, 2020

I have no complaints about the dealership or Service Advisor. I have been going to Lithia the last 16 years. Dan Ortenzio was great, no complaints here. More

by mouse5415
Recommend Dealer
Yes
Employees Worked With
Dan Ortenzio
Jun 25, 2020 -

Lithia Ford Fresno responded

Thank you for the great review! We will be sure to thank Dan for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to working with you again!

June 22, 2020

Disappointed since in the past when I came in for service, all my concerns were addressed. Other than just an oil change which I can get anywhere, I needed my sunroof looked at and my phone synced to More

by Jeffndianas
Recommend Dealer
No
Employees Worked With
Hal Boranda?
Jul 07, 2020 -

Lithia Ford Fresno responded

Hi, I take your feedback seriously and would appreciate the opportunity to learn more about your recent service experience and any unresolved issues with your vehicle. Please contact me at your earliest convenience. I look forward to hearing from you. Best, Brent Hall General Manager bhall@lithia.com

June 22, 2020

I to bad dealership staff I have apptmiont 11:15 am for service he say no need apptmiont he coming 4 pm say i don't have time come back tomorrow they don't attend my car they talk with me rotliy More

by Paddatrucking1
Recommend Dealer
No
Employees Worked With
Keith Miller
June 22, 2020

Great Service! We enjoyed the exceptional service from both the sales and finance departments. We look forward to working with Lithia again! Thank you so much! More

by heidistewart
Recommend Dealer
Yes
Employees Worked With
victor 5 stars in Finance, Stephen Ash
Jun 23, 2020 -

Lithia Ford Fresno responded

Heidi, thank you for taking the time to share your exceptional experience with Stephen and Victor! We hope you continue to love your new ride! Please do not hesitate to reach out to us when we can work with you down the road!

June 19, 2020

Amazing staff and great service. I was very happy with how I was treated and how everything was explained to me. Definitely will be back More

by cfryboy
Recommend Dealer
Yes
Employees Worked With
Christian Launer
Jun 20, 2020 -

Lithia Ford Fresno responded

Thank you for the great review! We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to working with you again!

June 19, 2020

Long wait 3 hours for oil change, tire rotation, fixed 1 valve sensor in a tire and fuel injection service and I was the #1 car in line. Cost me $100/hr to sit there. This was my 2nd time in 6 months sittin More

by Mustang15
Recommend Dealer
Yes
Employees Worked With
The gentleman that directs you in the morning gets 5 stars
June 16, 2020

Service area was clean and practices were in place to keep customers safe. Everything was competed in a timely manner and without any issues. Staff were friendly. More

by trishowen45
Recommend Dealer
Yes
Employees Worked With
Jeremy Farminer
Jun 17, 2020 -

Lithia Ford Fresno responded

We are so glad that you enjoyed your experience with us! We always strive to provide our guests with the best experience possible. Please let us know if we can be of any further assistance.

June 14, 2020

Lithia always takes great care of me. They go out of their way to make everything easy for me as the customer. My advisor Gary knows me and my preferences. More

by mbshea
Recommend Dealer
Yes
Employees Worked With
Gary Taylor
Jun 15, 2020 -

Lithia Ford Fresno responded

Thank you for the 5-star rating! We are happy to know that you enjoy our dealership and that Gary always provides great customer service. We appreciate your business!

June 12, 2020

Oscar was great! Very attentive to my needs and kept me informed about my car like I requested. Oscar definitely knows his job and does it well! More

by Kblum31
Recommend Dealer
Yes
Employees Worked With
Oscar
Jun 13, 2020 -

Lithia Ford Fresno responded

We will definitely be sure to thank Oscar for his great care. Thanks for sharing your thoughts about your recent service experience. Please feel free to reach out if we can be of assistance again.

June 11, 2020

Excellent service. The sales staff was very knowledgeable about the car we were interested in. We were treated very well and never felt any pressure to buy. I would high More

by Dfreund464
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Heffington, Stephen Ash, Vinny Sinatra
Jun 11, 2020 -

Lithia Ford Fresno responded

Thank you for the great review. We are happy to know that you enjoyed your car-buying experience. Let us know if there is anything else we can help you with. We look forward to working with you again.

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