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Lithia Ford Fresno
Fresno, CA
241 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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241 Reviews of Lithia Ford Fresno
April 03, 2020
Attentive, clean... following social requirements and making sure my car was in tip-top working condition. Thanking each and everyone at Lithia Ford of Fresno. making sure my car was in tip-top working condition. Thanking each and everyone at Lithia Ford of Fresno. More
by rmg306
Employees Worked With
Jason , five stars
March 22, 2020
Shady Dealership I knew what vehicle I wanted and Lithia Ford was the closest dealership that had what I wanted. I sat through their silly sales games while they t I knew what vehicle I wanted and Lithia Ford was the closest dealership that had what I wanted. I sat through their silly sales games while they tried to sell me a used Explorer for $36,000, about $4,000-$6,000 over other Explorers the same year and trim. They tried to get me to put a down payment on the Explorer without even being able to test drive it.They refused to lower the price, so I left. After I left the car salesmen sent me an email stating it was the information on the Explorer I looked at. It was not the same Explorer, it was a cheaper model. Trying to purchase a vehicle from Lithia Ford was a hassle and a waist of time. Actions speak louder than words. The actions of this dealership show little integrity. I would never trust a major purchase from a shady dealership. More
by Female Car Buyer
Employees Worked With
Brent Hall, Gary Gaynor
March 07, 2020
NEVER SELL YOUR VEHICLE TO LITHIA FORD I WAS CONTACTED BY DON MERRIT HE WAS INTERESTED IN PURCHASING THE VEHICLE I HAD FOR SALE. I AGREED TO SELL THE VEHICLE. THIS DEALERSHIP ALLOWS THERE I WAS CONTACTED BY DON MERRIT HE WAS INTERESTED IN PURCHASING THE VEHICLE I HAD FOR SALE. I AGREED TO SELL THE VEHICLE. THIS DEALERSHIP ALLOWS THERE EMPLOYEES TO LIE AND DECEIVE AND THEY MAKE YOU SIGN BLANK PAPERWORK. NEVER EVER DEAL WITH THIS COMPANY EVER. More
by dcollins63
Employees Worked With
DON MERRIK
February 16, 2020
We just bought a used Ford Escale and worked with Matt Powell. He was wonderful to work with and worked up a fair deal for the car we liked. He did everything he could to make it go smooth as possible. H Powell. He was wonderful to work with and worked up a fair deal for the car we liked. He did everything he could to make it go smooth as possible. He also spent a lot of time helping us get to know the car and a full tank of gas! Thank you Matt!!! More
by blossom5
Employees Worked With
Matthew Powell
December 11, 2019
My car and I are both happy A very positive experience! Jason treated me like an old friend. He was very professional and very kind. Josh explained what was done to my car in a l A very positive experience! Jason treated me like an old friend. He was very professional and very kind. Josh explained what was done to my car in a language I could understand. I'll be back!! More
by calvin
Employees Worked With
Jason Rodriques, Josh
September 11, 2019
Good service When after Labor Day to change the oil got the car back within a reasonable amount of time. Oil change and service was again for a reasonable price si When after Labor Day to change the oil got the car back within a reasonable amount of time. Oil change and service was again for a reasonable price since car was still under warranty. Good service from Lithia would recommend them More
by Paul
Employees Worked With
Juan Urena
September 07, 2019
OUTSTANDING SERVICE! We had outstanding service from Steve, Garry & Matt … Garry was out in the hot sun for hours with us & knew everything we asked him, so much knowle We had outstanding service from Steve, Garry & Matt … Garry was out in the hot sun for hours with us & knew everything we asked him, so much knowledge! Steve was NOT letting us leave until we had the truck we wanted, I think I am out of words! Darn it! Matt was so nice! By the way this is Michael & Jo Ann Mc Whorter … BRONCO FANS! More
by Jo Jo
Employees Worked With
Stephen Ash, Matthew Horning
August 20, 2019
Where's the service??? This dealership can't seem to get their service down right. Their online service reservation system does not work. The Service manager does not retu This dealership can't seem to get their service down right. Their online service reservation system does not work. The Service manager does not return calls, why have voice mail if you don't return calls. The Service representative couldn't tell the truth if his life depended on it. If the "Express" Oil Change is going to to take 3 hours, just say it so i can decide if i want to stay or get a ride. Don't keep me guessing. I like the car i purchased at Lithia, and i feel i paid a fair price. I think the mechanics do a good job on fixing my car. But they need to figure out the Service side of their business. More
by FrankG20
Employees Worked With
i did not want to disclose names on a survey. I will say i have had good service from Brandon in the past
June 12, 2019
Another bad experience Dropped off my truck for two warranty type items. Got a call neither one was covered so I elected to have them fix both items at $450.00 each. Upon re Dropped off my truck for two warranty type items. Got a call neither one was covered so I elected to have them fix both items at $450.00 each. Upon recieving my truck back I noticed that they didn't test drive the truck to make sure that their work was complete. The next day the light come on again and I was told to come on in for a free inspection and they would go from there. I can't afford another $450.00 and missing work for nothing to be done right. Not my first bad experience here. Just trying to give them another shot to redeem themselves. 👎 More
by D1234
Employees Worked With
Service David ?
April 23, 2019
Great Service Received great service from Keith Miller. Had to have a recall taken care of and asked for my brakes to be serviced. Appreciate the excellent servic Received great service from Keith Miller. Had to have a recall taken care of and asked for my brakes to be serviced. Appreciate the excellent service to the F-150. More
by zzzboys
Employees Worked With
Keith Miller
