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Lithia Ford Fresno

Fresno, CA

4.4
286 Reviews

195 E Auto Center Drive

Fresno, CA

93710

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286 Reviews of Lithia Ford Fresno

July 31, 2020

Fleet Manager was very helpful during these trying times & staffing patterns seriously low... I had serious engine light warning & Fleet Manager did not turn my need away!!!! I will continue with Ford ser More

by Marjharp
Recommend Dealer
Yes
Employees Worked With
Keith Miller
Aug 01, 2020 -

Lithia Ford Fresno responded

Thank you for sharing your experience! We will be sure to thank the Fleet Manager for providing you with exceptional service. We look forward to working with you again!

July 22, 2020

Bring back the donuts in the waiting area. Everyone looked like they were wanting coffee and something to eat at 7:30 in the morning. More

by dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Rodriguez
Jul 23, 2020 -

Lithia Ford Fresno responded

Dave, we appreciate your feedback and will be sure to pass this along to our team.

July 22, 2020

One of the best buying experiences I’ve ever had Stephen was straight to the point no bs he knew my time was valuable and took care of business More

by jurueta07
Recommend Dealer
Yes
Employees Worked With
Alexander Parker, Stephen Ash
Jul 23, 2020 -

Lithia Ford Fresno responded

Thanks for taking the time to share your outstanding experience with Stephen and Alexander! We hope you continue to love your new ride! Please do not hesitate to reach out to us when we can assist you down the road!

July 21, 2020

Steve Ash was very helpful and he did a wonderful job helping my son and his wife to get a truck. He really worked hard in doing that. Also, he had a great salesman ship. He done above and abound. My son More

by rose.edwards32
Recommend Dealer
Yes
Employees Worked With
Stephen Ash
Jul 22, 2020 -

Lithia Ford Fresno responded

Hi Rose, Congratulations to your son and his wife on the truck! We will make sure to pass this review along. Thank you for taking the time to write and give us the 5-star review and amazing feedback. We're glad they are enjoying it. Come back and see us any time, Steve will be glad to assist, as always!

July 20, 2020

Back to back oil changes on the Subaru and Ford F-150. The works oil change is a great value, and the service was same day. More

by Page.keven@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Oscar
Jul 20, 2020 -

Lithia Ford Fresno responded

Thank you for taking the time to share your great experience with Oscar! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

July 11, 2020

Very Professional and courteous. Very satisfied customer. Service dept. did oil filter and lube on my car. Service department did all other specifications that was needed on my car at this time. More

by Med Manager
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Taylor
Jul 12, 2020 -

Lithia Ford Fresno responded

Med, thank you so much for your awesome review. We want nothing but the best for our customers, and we're so happy you had such a great experience with us! We will continue to bring you quality service and help you out with all your car needs. Thank you!

July 09, 2020

Dan was professional, honest and upfront. He went over when the car should go in the shop, what to expect from my insurance and when it would be ready. He not only got my parts there prior to the approval More

by pismolady1955
Recommend Dealer
Yes
Employees Worked With
Dan Ortenzio
Jul 09, 2020 -

Lithia Ford Fresno responded

Hi, thanks so much for the positive review, and for letting people know about your recent visit with us! We can't tell you how nice it feels to hear that Dan went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

July 05, 2020

I had a great experience with Lithia Ford. The salesman Stephen Ash was the nices salesman I’ve ever dealt with. I highly recommend Lithiia ford. Thank you for all your help with my new car!! More

by suzipasold34
Recommend Dealer
Yes
Employees Worked With
Pete Aldaz, Stephen Ash, C Espinoza
Jul 06, 2020 -

Lithia Ford Fresno responded

Thank you for taking the time to write about your experience with us here at Lithia Ford! We're glad to learn you not only left our dealership with an amazing new vehicle but that you were pleased with the high level of customer service Stephen provided. We are fortunate to have such wonderful people on staff. Looking forward to seeing you in the future- enjoy your new ride!

July 02, 2020

I have been going to Lithia for my cars since Lithia took over the Lincoln Dealership. Wayne Bridges has been my go to person for my Lincolns for almost 20 years. I also have had excellent service with Gary More

by Patricia Barnes
Recommend Dealer
Yes
Employees Worked With
Hamsa,service, Sinatra, sales, Wayne Bridges
Jul 03, 2020 -

Lithia Ford Fresno responded

Thank you so much for taking a moment of your day to share your feedback for Gary and our team. We are super happy to know of your loyalty and repeat business. It's been a pleasure to assist you and we look forward to the next time we can see you, Patricia.

June 29, 2020

Courteous service I was unaware of the new requirement of having an appointment because of the corona virus. He would try to get me in as soon as possible. It was les More

by robert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Ortenzio
Jun 30, 2020 -

Lithia Ford Fresno responded

Thank you for the positive feedback! We are delighted to know that you had a good service experience with us and with the help of Robert. We will make sure to share your kind words with him. We value your business!

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