Lithia Chrysler Jeep of Reno - Service Center

Robert Pearce made the cost of having maintenance on my Jeep a little less painful. The service at Lithia Jeep is bar to none. Jeep a little less painful. The service at Lithia Jeep is bar to none. More

Very happy with the service no issues. Hope to see you in the future. Yes Hope to see you in the future. Yes More

The service team was very helpful and got me back on the road within an hour road within an hour More

I always get good service when I come to Lithia Jeep. I asked for an additional service and they were able to accommodate me. I asked for an additional service and they were able to accommodate me. More

The service department was great and very efficient. The service writer was very involved and on top of it. The service writer was very involved and on top of it. More

Very helpful and attentive to customer needs and concerns. Very pleasant to talk to and eager to help. concerns. Very pleasant to talk to and eager to help. More

They were super prompt with completing the check up. My service rep was super friendly and helpful! My service rep was super friendly and helpful! More

Everyone was courteous and kind. We were heading to Las Vegas and our serpentine belt needed replacing and they were able to get it taken care of quickly efficiently and were most co We were heading to Las Vegas and our serpentine belt needed replacing and they were able to get it taken care of quickly efficiently and were most courteous. Fernando was our service person and he went out of his way to help us as we were traveling and had a deadline to meet for our place of stay in Las Vegas. Couldn't be happier thumbs up for these guys. More

Having an apt for a basic oil change and differential oil change should never take 2 hours. Next service I will leave the truck off in the morning and wait for the call that it is done. change should never take 2 hours. Next service I will leave the truck off in the morning and wait for the call that it is done. More

Tony is rude and didn’t do the work I requested. Drove three hours and left my truck with him because of a check engine light. I had to go through the used car manager to even get an appointment bec Drove three hours and left my truck with him because of a check engine light. I had to go through the used car manager to even get an appointment because Tony couldn’t be bothered to work with me, despite this being my fourth visit for repairs since I purchased the vehicle in April. I asked if they could change my oil while they had it and Derek said that wouldn’t be an issue. Also asked Tony about it and reminded him days before I went to pick it up. I picked it up- no oil change. His guys have also eaten in my new truck and spilled in it and left trash inside. I’ve been left with a completely empty gas tank upon pickup. It has just been one issue after another. Tony couldn’t care less when there are problems, doesn’t bother even trying when it comes to customer service. Some people at the dealership are absolutely incredible, so it’s shocking to me that Tony would even have a place there with how unprofessional he is. More