Lithia Chrysler Jeep of Reno - Service Center

I recently traveled from Sacramento to Sparks to assist my elderly parents when my Jeep developed electrical issues. Michael Maxwell did an outstanding job getting my Jeep repaired and returned incredibly my elderly parents when my Jeep developed electrical issues. Michael Maxwell did an outstanding job getting my Jeep repaired and returned incredibly quick. Outstanding customer service! More

Excellent staff. Tony was outstanding. Technician bill also outstanding. Excellent work & communication.truck runs great. Quick turn around. Can’t ask for more… Tony was outstanding. Technician bill also outstanding. Excellent work & communication.truck runs great. Quick turn around. Can’t ask for more… More

The service department was fantastic. Second to none! They always kept in contact and were very polite Second to none! They always kept in contact and were very polite More

Tony is very professional, kind and very helpful every time I get my car serviced. He always goes beyond and above. I value his knowledge and his expertise. He needs to be cloned. As a Medical provider pr time I get my car serviced. He always goes beyond and above. I value his knowledge and his expertise. He needs to be cloned. As a Medical provider providing patient services and doing my utmost for them is always a goal. Tony exemplifies that with customer service at Jeep Chrysler Lithia. I’m very grateful for his kindness. More

Did not complete Recall work even though it was listed in my initial service request. my initial service request. More

Great service. Friendly staff. Great waiting room area. Always timely and in/out fast. Happy with service area. Friendly staff. Great waiting room area. Always timely and in/out fast. Happy with service area. More

They got me in the day after I called. As soon I brought my vehicle in, they started the assessment and shortly had an answer. They fixed the problem in less than 2 hours at an affordable As soon I brought my vehicle in, they started the assessment and shortly had an answer. They fixed the problem in less than 2 hours at an affordable price. I was pleasantly surprised. I wouldn't hesitate to recommend them to a friend. More

I originally made my recall service appointment online. When I showed up in September 2024.. the service rep told me that I should have called in for my appt. They did a service check that day but the main When I showed up in September 2024.. the service rep told me that I should have called in for my appt. They did a service check that day but the main appt was for a recall. They had to order parts for that to happen. So I went home about an hour later. About three days go by and I get a call from the same rep who was just asking me how things were going.. I asked him if the parts were in. He said no. I never heard back from him. After the holidays I decided to call him. I left a voicemail. No calls. Or emails. I kept receiving Carfax emails in regards to my recall for my jeep but nothing about my parts being in. I called a week later and finally talked to someone. He didn't ask me for my info but set up an appointment. At the end of the call I asked him if he had my info... And he said yes. See you January 23 2025... I know that he tried to sell me on tires in Sept. I got a quote. Then before my appt in January I got an email about adding an appraisal to my service appt to sell my car. No. I just wanted to have my vehicle serviced for the manufacturers recall. More

Good. Not impressed with extended warranty. Lack of coverage from what I was told when purchasing Not impressed with extended warranty. Lack of coverage from what I was told when purchasing More

Great service. Very friendly and helpful. Only us lithia for everything. We buy and have our cars serviced there Very friendly and helpful. Only us lithia for everything. We buy and have our cars serviced there More