Lithia Chrysler Jeep of Reno - Service Center

fast first time! was very interested in solving my problem and did not recommend unneeded things. Friendly but spoke like a person who really knows my car. will alwa was very interested in solving my problem and did not recommend unneeded things. Friendly but spoke like a person who really knows my car. will always come back More

Thank you Tim was very helpful while my car was in the shop. Put me in a rental while they tried to figure out what was wrong. Tim was very helpful while my car was in the shop. Put me in a rental while they tried to figure out what was wrong. More

super easy and free I am delighted, again, by the great service. I took my car in for a factory recall which was fixed super fast even before I finished eating lunch afte I am delighted, again, by the great service. I took my car in for a factory recall which was fixed super fast even before I finished eating lunch after dropping the vehicle off... The guys always make me feel comfortable and never ashamed that I really have no idea about car issues..I trust them to take care for me. The fix was free. I feel better and safer for winter conditions now. A+ Thanks Robert! More

Awesome customer service! Best customer service in town. They took great care of me and went the extra mile to make sure i was satisfied. Recently purchased my older/low mile W Best customer service in town. They took great care of me and went the extra mile to make sure i was satisfied. Recently purchased my older/low mile Wrangler from Derric Williford. He and Scott Williford made sure my sale and recent service were top notch. This is the second vehicle I’ve purchased from them and I will keep coming back!! More

Unschedule Service Visit I came in unscheduled for an oil change before an upcoming trip. I had originally talked with Tim and he suggested that I come on in and the shop coul I came in unscheduled for an oil change before an upcoming trip. I had originally talked with Tim and he suggested that I come on in and the shop could work me in. When I get to the shop Tim was with a customer and Robert offered to help me out so I wouldn't have to wait for this service. It was a great experience. More

I keep coming back I just want to give a special shout out to Bob Pearce for taking care of me so wonderfully yesterday !!!! I called to see on a whim if he could get m I just want to give a special shout out to Bob Pearce for taking care of me so wonderfully yesterday !!!! I called to see on a whim if he could get my vehicle serviced... since I was heading out and going to be driving today from Carson City to Michigan... Bob, not only was able to get me into service my vehicle on such short notice he had the mechanics do a thorough inspection plus an oil change to make sure I would have safe travels... I love coming to Lithia Chrysler in Reno... I live in Carson City I could go elsewhere but each and every time I get service at Lithia I'm treated like royalty.. I am not related to Bob Pearce, nor was I given cash to write this review... I just want everyone to know how fabulous Bob is while he's working at Lithia Chrysler..... he treats you special he treats you kind and he makes sure you get taken care of with a smile.... I keep coming back because when I leave I know my vehicle and I have been in good hands.. Thank you Bob for everything and continue to do what you do best and that's customer service... I'll be back ... :) More

Charlie is the best Charlie always takes good care of me when I come in and he really seems to care about his customers. He is and always has been the best! Charlie always takes good care of me when I come in and he really seems to care about his customers. He is and always has been the best! More

Friendly and on time Not to expensive and the work was reliable. They did not try to sell you more than you needed. Appointment was on time and service was completed in a Not to expensive and the work was reliable. They did not try to sell you more than you needed. Appointment was on time and service was completed in a timely manner. More

Everyone was very helpful and thoughtful We made a appointment and when the time came for me to take the car in everything went very smoothly. Customer service was great. They always seemed We made a appointment and when the time came for me to take the car in everything went very smoothly. Customer service was great. They always seemed to be happy to help me. I would recommend this service department to any one. More

Very Happy I was very happy with the service done on my Jeep. Charles Sebastian is very knowledgeable and friendly I have ha very good experiences in the servi I was very happy with the service done on my Jeep. Charles Sebastian is very knowledgeable and friendly I have ha very good experiences in the service dept.. More