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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,257 Reviews

2,257 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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December 04, 2019

I dropped my Cherokee off for an oil change and was greeted immediately. Robert got me processed right away and was very thorough in making sure I got what I needed. At pick up the vehicle was right t More

by Trapplacy
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2019 -

Lithia Chrysler Jeep of Reno responded

Hi there, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

November 30, 2019

5 * Service 5 * for Service! The Service Rep, John took good care of me and helped me to get my Rubicon back on the road with a good team of techs behind the 1st More

by Trudy Vella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Dec 02, 2019 -

Lithia Chrysler Jeep of Reno responded

Hello, thank you for your kind words and this wonderful review!

November 27, 2019

Very enjoyable I recommend this dealership and I don't usually do that for a dealership. Keep up the good work and everyone have a Happy Thanksgiving More

by cmcmu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2019 -

Lithia Chrysler Jeep of Reno responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

November 22, 2019

Greeted at service dept as soon as I got there, car was immediatly taken in. The service mgr went over all they would do and made sure I knew all charges up front. Very high ratings from me. More

by Spetzing1420
Recommend Dealer
Yes
Employees Worked With
Scott Williford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derric Williford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2019 -

Lithia Chrysler Jeep of Reno responded

Hello, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!

November 14, 2019

Love the new location!!! Very welcoming and comfortable!!! Excellent service by Charlie, my tech writer. Car done quickly, feel welcomed as soon as I drove car into service bay...extremely comfortable while w More

by cfmcf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2019 -

Lithia Chrysler Jeep of Reno responded

We're pleased to know we have been able to exceed your expectations and really help you out!

November 08, 2019

Ben is the best Service person I’ve EVER worked with. He is a real asset to the dealership. Always friendly and professional. Thank you. More

by What’s a screen name?
Recommend Dealer
Yes
Employees Worked With
Ben, I don’t recall his last name
Nov 11, 2019 -

Lithia Chrysler Jeep of Reno responded

We're glad to hear you found our staff was so knowledgeable and helpful! Thanks for the kind words about Ben!

November 06, 2019

Excellent service very friendly in and out in a timely manner. Most importantly, was able to get the day and time I needed to bring my car in. Also,waiting in new building was a plus. More

by Denise
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2019 -

Lithia Chrysler Jeep of Reno responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

November 04, 2019

It is always a pleasure arriving at your service department and being greeted by Bob Pearce.He is a top notch person to take care of my automotive needs. It is also enjoyable to share your beautiful More

by Thad.
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2019 -

Lithia Chrysler Jeep of Reno responded

Hi there, your satisfaction is our top priority. We look forward to your next visit! Take care!

November 04, 2019

Best Customer Service! Scott and Derric always take care of me when I bring my car in for service. Being a single mom, working multiple jobs, it's great to be taken care of More

by Rachael Schryer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Williford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derric Williford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John in service center
Nov 05, 2019 -

Lithia Chrysler Jeep of Reno responded

Hi, we are very happy we could provide you with a positive experience! We sincerely value your business and look forward to your next visit!

October 16, 2019

Always The Best Bob Pearce is the best. He has always been honest, professional and genuinely cares about making sure that my Jeep is in running order. He is always o More

by Katocole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Peele
Oct 16, 2019 -

Lithia Chrysler Jeep of Reno responded

It is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

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