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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,006 Reviews

2,006 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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April 09, 2017

Service of Jeep Patriot I scheduled an appointment for my son to bring in his 2015 Jeep Patriot in early February to have his rear hatch looked at as it would not hold open. More

by Jason Ashby
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Not sure of the name of the service person I spoke with
April 09, 2017

Recent 10,000 mi service No waiting at check in. Overall good service. I was disappointed that I paid to have my tires rotated but the tire pressure was not checked or adjuste More

by Hank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Peele
April 07, 2017

The team is great I worked with Nick - he was great and handled everything very well. The whole team is fantastic, I would highly recommend them to anyone, anytime More

by adam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Peele
March 30, 2017

Emergency Oil Change I had an unexpected trip to San Diego and was able to get my vehicle serviced for an oil change upon request!! Great service...Thanks!! More

by Howard Bakke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2017

Very accommodating! On time, went above and beyond my satisfaction! Nick always does a professional job and gets me out in a timely manner! He is the only person to see! More

by Katocole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Nick Peele
March 28, 2017

Great customer service! This was my first time at this dealership to get my tires rotated and my oil changed. Price was right and Rolondo the service technician was great. T More

by Cpaduano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolondo Chamale
March 28, 2017

Excellence The dealership was very clean, the servicemen were professional, friendly, competent, and made the process painless with extremely fast check in and o More

by Sheri Quigley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolando Chamale
March 27, 2017

Excellent experience, from start to finish. My appointment was on time and my vehicle service was completed on schedule. Bob Pearce could not have been more courteous and professional. I could More

by nuge0911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2017

Above and Beyond Service Lithia in Reno far exceeded my expectations! This is truly because of Nick in the service department. As a service writer Nick is caring, compassion More

by Wanida
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Peele
March 23, 2017

Rejected for service We needed service for our Chrysler and we were told to call someone else because Chrysler no longer stood behind their product. This happened today 3 More

by Unhappy Chrysler Owner
Customer Service
Recommend Dealer
No
Employees Worked With
No one helped us. service was non existent. Someone needs to step up., Stephanie Kobal
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