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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,257 Reviews

2,257 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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March 24, 2024

Always friendly and accommodating whenever I I have an appointment. Definitely recommend to anyone needing help with their vehicle More

by shylasnyder775
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Robert met your expectations. Thank you again for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as one of our valued customers for many more years to come!

March 22, 2024

Great service, no complaints. Recommend the service here all the time. Will be back again. More

by EZADAMSHALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
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Mar 24, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

March 22, 2024

Easy to schedule with and no attempt to upsell or sell unnecessary iservices that you don’t need More

by rayfrazer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you, Ray! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Chrysler Jeep of Reno.

March 22, 2024

Lithia and Charles Sebastian are always a 5 I count on them for my 2018 Jeep Grand Cherokee More

by awflyer
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Sebastian
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Mar 24, 2024 -

Lithia Chrysler Jeep of Reno responded

At Lithia Chrysler Jeep of Reno, we're proud to be consistently reliable for your 2018 Jeep Grand Cherokee needs. We appreciate the high rating and applaud our team's good work. Thank you.

March 22, 2024

They took advantage of my situation of not being from the country or the area and gave me a ridiculous interest rate with a high price. As im unfamiliar with credit, I got pressured into the decision and was More

by shaynemmiller
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Donlevy
2.0
This rating includes all reviews, with more weight given to recent reviews.
Derric Williford
3.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Harris
4.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Moore
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2024 -

Lithia Chrysler Jeep of Reno responded

Providing a positive experience is our top priority, Shayne, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

March 21, 2024

Top place for car services and a friendly smile! Highly recommended, especially for honesty & expertise. More

by Tiger123
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Sebastian
Report | Print
Mar 21, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Chrysler Jeep of Reno.

March 20, 2024

I always appreciate customer service. That's what Charles does!! Servicing your car can be stressful at times. He's got great communication. More

by Lena05
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Sebastian
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Mar 20, 2024 -

Lithia Chrysler Jeep of Reno responded

Lena, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let Charles know if we can be of further assistance.

Mar 20, 2024 -

Lena05 responded

Thank you Charles for the great care and time you take with us!

March 20, 2024

Excellent. Jared did a great job getting me in and out timely at both drop off and pickup. He was very professional and courteous. More

by lylekibbe
Recommend Dealer
Yes
Employees Worked With
Jared in Service
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Jul 26, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your thoughts about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

March 20, 2024

Good service and Jarod was polite and helpful Would recommend lithia jeep to anyone needing excellent service and will definitely go back More

by itasca29
Recommend Dealer
Yes
Employees Worked With
Jarod.
Report | Print
Jul 08, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 19, 2024

Jared was great. He was responsive, and the work was completed in a timely manner More

by denasloope
Recommend Dealer
Yes
Employees Worked With
Jared
Report | Print
Mar 19, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jared met your expectations. Thank you again for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as one of our valued customers for many more years to come!

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