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Lithia Chrysler Jeep of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.7
2,761 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 2,761 reviews

October 24, 2024

Tony was very helpful as we figured out what was wrong with my Grand Wagoneer. We are from out of town and because of his help we were able to continue enjoying our trip. More

by dave.burns2187
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your kind words about our team at Lithia Chrysler Jeep of Reno. We're glad they were able to assist with your Grand Wagoneer, helping to keep your trip on track. Safe travels!

October 24, 2024

Excellent care and service to my Jeep. And all of the personal service provided by the support staff was also very top quality. And, this included the gentleman driver who drove me home an More

by RALP.44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your kind words. We're proud to hear our team at Lithia Chrysler Jeep of Reno impressed you, and that the personal service met your expectations.

October 24, 2024

They did a fantastic job and finished early. That has never happened to me from a service department before. I will recommend them to everyone I know. More

by JM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando Rivas Was great!!!
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Oct 24, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 23, 2024

I have had excellent service from Lithia from the first time I took my car in for regular service and for times I needed repairs. More

by bevell5248
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Owings
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Oct 23, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 23, 2024

The last few visits for service have been fabulous. Service certainly has improved the last couple years & your service guys have been awesome! Service has been fast, pleasant, lots of smiles, courtesy More

by lhoppe57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t remember the techs name on this last visit, but he was so pleasant and so nice. It made Service a pleasure.
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Oct 23, 2024 -

Lithia Chrysler Jeep of Reno responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Chrysler Jeep of Reno!

October 23, 2024

Fernando did a great job and starting and helping me from start to finish. Finish More

by jimheydorff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
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Oct 23, 2024 -

Lithia Chrysler Jeep of Reno responded

Jim, thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 23, 2024

Work was great But messing very important tools from my truck 🥴 that I use for my work More

by www.dd.chavez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ben serves department
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Oct 25, 2024 -

Lithia Chrysler Jeep of Reno responded

Hello, We take our customer feedback very seriously and would like the opportunity to learn more about your review. Can you please contact us at your earliest convenience? Scott Williford BWilliford@Lithia.com & Joe Green joegreen@lithia.com

October 22, 2024

Service department employees are always kind and very helpful. I arrived for my appointment and they got me right in. I appreciated that for a routine oil, change tire rotation they checked my filters as More

by KARENLANE95971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernado
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Oct 22, 2024 -

Lithia Chrysler Jeep of Reno responded

Hi Karen: It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Chrysler Jeep of Reno!

October 22, 2024

Service was on-time, correct and completed in a timely manner. They even washed it for me. Which, by the way, is not always the case, much appreciated when they have the staff. More

by SPREHNR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerod
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Oct 22, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Chrysler Jeep of Reno.

October 22, 2024

Mike was very professional and helpful. Service was completed as promised an as quoted. However repairs are EXPENSIVE. More

by 1sillycel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in service
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Oct 23, 2024 -

Lithia Chrysler Jeep of Reno responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as a valued customer for many years to come!

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