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Lithia Chrysler Jeep of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.7
2,761 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 2,761 reviews

October 25, 2024

Roman, was very helpful thank you, it was very easy and did not take much time to complete the buying More

by LKELLY61
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roman
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Oct 25, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your kind words for Roman, and for taking the time to leave us this wonderful feedback!

October 25, 2024

Great service. Was able to get in and out in 1/2 hour. Amazing place More

by dawn.carney3116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2024 -

Lithia Chrysler Jeep of Reno responded

Dawn, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as a valued customer for many years to come!

October 25, 2024

Sean was amazing! ! Spent the time to go through all the details of the vehicle and the process. The finance team was great as well. Definitely will recommend we are More

by MYAHREVA0804
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Donlevy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your kind words for Sean, and for taking the time to leave us this wonderful feedback!

October 25, 2024

Jared was great to work with, very professional and the quotes time to complete my service was super accurate. More

by NEUROKINETIX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
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Oct 25, 2024 -

Lithia Chrysler Jeep of Reno responded

We're thrilled you had such a positive experience with our team here at Lithia Chrysler Jeep of Reno. Thanks for sharing your feedback and have a good day!

October 25, 2024

Great service knowledgeable staff and great selection. I have and will continue to do business with this company. More

by willy.heiss5209
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colby Conine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan saenez
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Oct 25, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your kind words about Lithia Chrysler Jeep of Reno. We're glad to have your continued business.

October 25, 2024

Everyone at this dealership has been wonderful to work with. They are all professional and made this feel like a business transaction and not a high pressure sales routine. More

by WATCHSMITH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dirk Westergard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derric Williford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Conine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan (Junior) Sales,
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Oct 25, 2024 -

Lithia Chrysler Jeep of Reno responded

We appreciate your trust in Lithia Chrysler Jeep of Reno. It's fulfilling to hear you felt comfortable and valued during your experience. Wishes for many memorable journeys ahead with the help of our services.

October 25, 2024

I had an issue with the display on my dashboard. Lithia got me in the next afternoon. Turns out it was because I didn’t know how to change the view, but they were very kind and inflated my tired and More

by katmarsh0730
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2024 -

Lithia Chrysler Jeep of Reno responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 24, 2024

Easy to get an appointment, work was done on time, and it even came in less expensive then expected. More

by cdestrempes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared (service)
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Oct 24, 2024 -

Lithia Chrysler Jeep of Reno responded

Glad Lithia Chrysler Jeep of Reno could exceed your expectations. Reach out whenever you need us next.

October 24, 2024

The service crew was very courtius and responsive. I do wish they had a courtesy car wash after the service More

by mikevalerio2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarred
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Oct 24, 2024 -

Lithia Chrysler Jeep of Reno responded

Mike, Thanks for sharing about your service experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

October 24, 2024

The customer service representatives are attentive and will make sure you are satisfied, but I’ve had issues with the quality of work and having to have things redone More

by charles_cale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2024 -

Lithia Chrysler Jeep of Reno responded

Charles, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

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