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Lithia Chrysler Jeep of Reno

Reno, NV

4.7
2,847 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 2,847 reviews

November 20, 2018

Charles Sebastian I highly recommend to all Jeep owners to take their vehicle to Mr. Sebastian in the service department. He is highly knowledgeable and understanding o More

by Dirt Pilot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2018 -

Lithia Chrysler Jeep of Reno responded

Thanks so much for your great review! We're happy we could be of service to you!

November 18, 2018

Service trip Bob was nice, helpful and friendly. This was the first time I used the free lifetime oil change for my new Chrysler Pacifica. I didn’t have an appoint More

by Julie from Sparks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Williford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derric Williford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Greenwood
Nov 19, 2018 -

Lithia Chrysler Jeep of Reno responded

We're glad we could help you out! Thank you for your feedback!

November 16, 2018

Rubicon JL Purchase Had a few bumps in the purchase process but Dirk and Bob more than made up for the inconvenience...the mark of a well lead business. They have my unc More

by 111
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dirk Westergard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2018 -

Lithia Chrysler Jeep of Reno responded

Thank you for your great review! We appreciate your positive feedback and recommendation!

November 12, 2018

Review of service department experiece I was completely satisfied with my experience with the service department. Charlie the service writer was a true customer service professional. He was More

by Jeep12
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2018 -

Lithia Chrysler Jeep of Reno responded

Thanks for your great review, we appreciate your feedback!

November 10, 2018

Walk In I was a walk in on a very busy morning, and I was out in a very short time. Bob is always very accommodating, courteous and polite. More

by Red Cars Only
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2018 -

Lithia Chrysler Jeep of Reno responded

We're happy we could help you out! Thanks for your feedback!

November 08, 2018

Done on time under ETA in fact Bob in the service department got me in and out in record time. My first experience with your company was a pleasant surprise - will not be my last. More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2018 -

Lithia Chrysler Jeep of Reno responded

Thanks for your positive review, Bill! We can't wait to see you again!

November 07, 2018

Service I had a service light on shortly after receiving my new car. The service department took it right in and found the problem. Good to go now, I think. More

by newcarsmell
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dirk Westergard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2018 -

Lithia Chrysler Jeep of Reno responded

We're happy we could help! Thanks for your positive feedback!

November 05, 2018

Oil change, service well attended, and punctual for service Satisfied on the service given , punctuality, well attended to our service and updating us about our car after the oil change service. dated the ne More

by Haith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2018 -

Lithia Chrysler Jeep of Reno responded

Thanks for your positive review! We are so glad we could help!!

October 30, 2018

Oil change I arrived about 1 hour early for the oil change. I was called about 2 hours later and my car was done. Thanks for everything More

by Linda1056
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2018 -

Lithia Chrysler Jeep of Reno responded

We're happy we could help! Thank you for your review and ratings!

October 30, 2018

Awesome Took my car in to be repaired, and they did so as soon as I arrived.Great job!!!! Nick Peele.He got on the right away, and had my car done. More

by donray
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Peele
Oct 31, 2018 -

Lithia Chrysler Jeep of Reno responded

We're so glad we could help you out! Thanks for taking the time to leave us this review!

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