Lithia Chrysler Jeep of Reno

Renegade I'm not a fan of any of the service advisors but except Bob. He's so helpful and polite. The best part is that he doesn't act like he hates his job : I'm not a fan of any of the service advisors but except Bob. He's so helpful and polite. The best part is that he doesn't act like he hates his job :) Just an FYI it's a PITA end expensive to change out a headlight on a jeep Renegade JS :( so much involved and extensive blehhh More

Helpful service We recently bought a Jeep Wrangler and wanted to have side bars. The dealership ordered the items and installed them for us. While dropping off the ca We recently bought a Jeep Wrangler and wanted to have side bars. The dealership ordered the items and installed them for us. While dropping off the car I was assisted by service advisor Tim. He was very friendly and offered some great ideas on how to customize our jeep. I'm used to other dealerships where to service personnel are not very helpful and you can tell they don't want to be there. Tim was great and I look forward to finally having service department that does their job. Service. More

Great experience We were greeted by a salesman who was very friendly and knowledgeable. We were also greeted by the manager who was very supportive. We felt appreciate We were greeted by a salesman who was very friendly and knowledgeable. We were also greeted by the manager who was very supportive. We felt appreciated and were never pressured like some of my previous car buying experiences at other dealerships. We also were given top dollar on our trade in. More

Great I love our new Jeep Cherokee. All around satisfied with this dealer. We now have purchased our second vehicle from them. Also the service department t I love our new Jeep Cherokee. All around satisfied with this dealer. We now have purchased our second vehicle from them. Also the service department takes great care of us. More

First Class Service Having flown home from a two week vacation to find my Jeep Battery completely dead was not good. I attempted to charge it, but it still would not hol Having flown home from a two week vacation to find my Jeep Battery completely dead was not good. I attempted to charge it, but it still would not hold a charge. It was time to call the dealer. Lithia Jeep was able to work me in the next day, and after a complete and thorough check of the Battery it was determined to be bad. No questions asked, the Battery was replaced with a new one. More

Efficient and friendly Everyone was kind, respectful and helpful. They were also punctual and quick with servicing the car.. I am glad I bought the extended service. THANKS Everyone was kind, respectful and helpful. They were also punctual and quick with servicing the car.. I am glad I bought the extended service. THANKS More

Tires needed desperately.. I am ALWAYS impressed with the quality of service I get at Lithia Chrysler Jeep of Reno !!!! My service rep Bob Pearce treats me fabulously and makes I am ALWAYS impressed with the quality of service I get at Lithia Chrysler Jeep of Reno !!!! My service rep Bob Pearce treats me fabulously and makes me feel special. More

Servicing I brought my Jeep Compass in to check on the switch to lock the 4-wheel drive system. Tim Lewis did a great job helping me out and answering my quest I brought my Jeep Compass in to check on the switch to lock the 4-wheel drive system. Tim Lewis did a great job helping me out and answering my questions on the reason for the switch not activating the 4-wheel drive locking mechanism. He followed through with notifying me when the necessary part came in, and we just scheduled an appointment to bring the car in to get fixed. More

TOP NOTCH SERVICE! Dana Silva, Director of Service, does an outstanding job and has an awesome crew. They are professional and understand the importance of doing qualit Dana Silva, Director of Service, does an outstanding job and has an awesome crew. They are professional and understand the importance of doing quality work. I own several Jeeps and they are one of the biggest reasons for my continuous satisfaction with the Jeep brand & product. Thank you again, Chris A. More

Outstanding Dan Dunham was an awesome help and made the purchasing experience stress free. He was a huge help. My wife still loves her 2016 Dodge Journey. Thank Dan Dunham was an awesome help and made the purchasing experience stress free. He was a huge help. My wife still loves her 2016 Dodge Journey. Thanks Dan. More