Lithia Chrysler Jeep of Reno

First Service I recently moved to Reno and brought my Grand Cherokee in for service. In spite of a glitch in completing repair, I experienced a good follow through I recently moved to Reno and brought my Grand Cherokee in for service. In spite of a glitch in completing repair, I experienced a good follow through from the service writer along with a good shuttle service and good end results. Better dealer from a service standpoint than in the Bay Area. More

Service work performed If you are over 50 you are familiar with "Old School" termonology. Tony, service writer, is Old School customer service. I had my Jeep dropped off and If you are over 50 you are familiar with "Old School" termonology. Tony, service writer, is Old School customer service. I had my Jeep dropped off and Tony quickly called and daily gave me updates on parts. I never had a concern or doubt that he was on it. When the parts came in the work was quickly completed and Tony called me with the great news. So often in todays world service is a lost virtue/value. Again if you are over 50 you recognize good service. Thank you Tony and Reno Jeep for having someone like Tony working with you. With todays internet always offering the lowest prices, service has become a lost value. More

Service The Team was extremely professional in all aspects - on time, efficient and competent. The past four years has been very consistent relative to my exp The Team was extremely professional in all aspects - on time, efficient and competent. The past four years has been very consistent relative to my experience. More

Delayed promises Derric is extremely professional. He won't sell you anything he wouldnt drive himself..Derric demonstrates a calm, relaxed approach to selling a vehic Derric is extremely professional. He won't sell you anything he wouldnt drive himself..Derric demonstrates a calm, relaxed approach to selling a vehicle. He's the kind of person you'd want to have an adult beverage with. More

Excellent customer service My 2017 Jeep needed service under the warranty and they provided a loaner car for the duration while they fixed my Jeep.... they got my vehicle fixed My 2017 Jeep needed service under the warranty and they provided a loaner car for the duration while they fixed my Jeep.... they got my vehicle fixed and gave great customer service! Thank you More

Had my 1st oil change. Very friendly and professional. Took an hour just as I was told. My seat and gear shift had some type of oil on them which I had to wipe off before I Very friendly and professional. Took an hour just as I was told. My seat and gear shift had some type of oil on them which I had to wipe off before I drove off. Other than that it was a good experience. More

Air conditioning repair Derric Williford went way beyond his job to see that our air conditioning was repaired to our satisfaction. Excellent customer service.. Thank You Der Derric Williford went way beyond his job to see that our air conditioning was repaired to our satisfaction. Excellent customer service.. Thank You Derric Williford. More

Comfortable, fast and easy. My sales man Derric Wiliford was very helpful answering all my questions. He made my experience buying my vehicle very satisfying and comfortable.. He My sales man Derric Wiliford was very helpful answering all my questions. He made my experience buying my vehicle very satisfying and comfortable.. Hevwas very perfessional. More

Another satisfied customer The service, finance and especially parts are all so pleasant to work with! I would recommend this dealership to anyone who lives in Reno! Donna Woody The service, finance and especially parts are all so pleasant to work with! I would recommend this dealership to anyone who lives in Reno! Donna Woody is incredible and very knowledgeable in her department! I enjoy working with Charles in service too, he is very attentive and helpful! Thank you! Dean Gerry More

Very enjoyable All the staff are wonderful and I still keep in touch with Robert Black who helped me with my purchase a year ago . Showroom waiting area very nice All the staff are wonderful and I still keep in touch with Robert Black who helped me with my purchase a year ago . Showroom waiting area very nice More