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Lithia Chrysler Jeep of Reno
Reno, NV
2,402 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,402 reviews
September 13, 2024
He was nice kept me updated on everything and quick and efficient I was in and out. efficient I was in and out. More
by SENIOR_GIGGLES
Verified CustomerEmployees Worked With
September 13, 2024
He was friendly and responsive. When I called I got the answers that I needed. When I called I got the answers that I needed. More
by BETHANDCHRIS7575
Employees Worked With
September 13, 2024
I always deal with Jared he knows the vehicles and is always friendly. The facility is always clean and I saw you have a new water machine which is awesome. always friendly. The facility is always clean and I saw you have a new water machine which is awesome. More
by CHARBANFIELD
Employees Worked With
Jared
September 13, 2024
Had an appt to get leak checked and repaired on a Friday. Nothing was done, brought back Monday. Leak was fixed, when we received it there were greasy finger prints all over the hood and fenders. Prior to pi Nothing was done, brought back Monday. Leak was fixed, when we received it there were greasy finger prints all over the hood and fenders. Prior to picking it up we were told it was in the wash bay. More
by JCWHALEN1992
Employees Worked With
Jared
September 12, 2024
This is my third lease from this dealership and I have had terrific experiences every time! had terrific experiences every time! More
by tracyb1
September 12, 2024
Typical dealership,tried to screw me on the interest rate so they can get a nice kickback from finance company,so I paid it off before my first payment. No kickback for you! so they can get a nice kickback from finance company,so I paid it off before my first payment. No kickback for you! More
by SHULMONSTER
Employees Worked With
September 12, 2024
Ben was great to work with. He kept me informed on what was being done and what the warranty company was approving. He even got my headlamp replacement approved by the warranty He kept me informed on what was being done and what the warranty company was approving. He even got my headlamp replacement approved by the warranty which I never would have expected them to do so, so he saved me a lot of money. Job well done Ben! Thank you. More
by ROB.AZEVEDO57
Employees Worked With
Ben Owings
September 12, 2024
From the first phone call trying to set up appointment, representative was disinterested and almost seemed like didn’t want to schedule. After appointment, all they said was needed new tires, but would re representative was disinterested and almost seemed like didn’t want to schedule. After appointment, all they said was needed new tires, but would replace suspension if I wanted?? I picked up Jeep and took to another repair shop. They discovered tires had not been balanced and alignment was off. That seems like something that should’ve been discovered for the $200+ I paid to diagnose. Will not be bringing any of my other 4 Jeeps in for any service nor will I recommend to anyone. Actually I’m more likely to share my disappointing experience with anyone who asks. More
by Marylisa
Employees Worked With
Michael Maxwell
September 12, 2024
Robert Pearce made the cost of having maintenance on my Jeep a little less painful. The service at Lithia Jeep is bar to none. Jeep a little less painful. The service at Lithia Jeep is bar to none. More
by bradbgop
