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Lithia Chrysler Jeep of Reno

Reno, NV

Overview
Employees
Reviews
Vehicles
4.7
2,402 Reviews
Lithia Chrysler Jeep of Reno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Chrysler Jeep of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in January 2004 after being acquired from Ewert, Inc. Lithia Chrysler Jeep of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville and Dayton Nevada, features a wide selection of new and used cars, trucks and SUVs. Our inventory includes new models such as the Chrysler 300, Chrysler 200, Chrysler 200 Convertible, Town & Country, Compass, New 2011 Grand Cherokee, Durango, Liberty, Patriot, and Wrangler.
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1050 East Plumb Ln #100

Reno, NV

89502

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Showing 2,402 reviews

September 15, 2024

It’s refreshing to have a dealership that actually cares about your issues and listens to your problems. I highly recommend Lithia Chrysler Jeep of Reno for any issues you have as they are the best. More

by LOUB451
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 15, 2024

The service team was amazing! Ben was very informative and helpful throughout the whole process. He started with the simplest/most cost effective options to try and fix my start/s More

by TIFFYYANNTHOMAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Owings, Fernando Rivas, Ashton Baker, Derek
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Sep 16, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 15, 2024

Helpful and understanding. Went in to look and get some idea and came out with a new car great deal. More

by SEANVEGGIE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Donlevy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Sean, please let us know.

September 15, 2024

As usual, very satisfied with the service provided, will definetly be a return service customer. More

by kiwibrett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Owings, Fernando Rivas
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Sep 16, 2024 -

Lithia Chrysler Jeep of Reno responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Chrysler Jeep of Reno!

September 15, 2024

I miss calculated my appointment by half hour. The service department was able to change appointment. They were very friendly. More

by IANNACCHIONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name
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Sep 16, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your thoughts about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

September 14, 2024

From my first interaction with the Service Writer Ben, I was confident that my truck was in knowledgeable hands. Quicker than promised, and reasonably priced - problem solved. More

by marc46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
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Sep 15, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 14, 2024

Guys at the shop found the problem and took action to get things right happy customer More

by josereza0925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 15, 2024 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your thoughts about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

September 14, 2024

Would have been a five star but express service took longer to get my car in for its 10:20 appointment. Service person was a 5 star. More

by jdohallow0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember name
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Sep 16, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 14, 2024

Ashton was honest, very easy to deal with, efficient and communicative. highly recommend your dealership, would do business again More

by RJ25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ashton
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Sep 16, 2024 -

Lithia Chrysler Jeep of Reno responded

We are very happy to hear that Ashton provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 14, 2024

Best experience! Very fast turnaround and the service was great! I would recommend Robert to my friends and family. More

by Cedric Jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Chrysler Jeep of Reno to be a positive one. Please don't hesitate to reach out if you need anything else.

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