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Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

Eugene, OR

4.0
2,349 Reviews

2121 Martin Luther King Jr. Blvd

Eugene, OR

97401

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2,349 Reviews of Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

February 24, 2021

Had an oil leak on my 2017 Ram 2500 diesel, they also fixed my recalls which included a new water pump. It was the rear timing cover seal leaking oil so it was an extensive job covered by my warranty. Up More

by Gpieren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth
Mar 03, 2021 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

We acknowledge your review and are currently looking into the events you’ve detailed.

February 24, 2021

Great experience buying from here, my salesman Bryan was low pressure, easy going, and had the right answers. The sales staff was friendly and efficient with getting the paperwork done. More

by BARSTONE7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Fisher
Mar 01, 2021 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Lithia Chrysler Jeep Dodge of Eugene. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Ryan Brown, General Sales Manager

February 22, 2021

Very nice to deal with and excellent service. Thank you. Would highly recommend. No appointment and they took me right in. Finished on the quoted time and let me know it was good to go. More

by zebulon696
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Franklin, Joel Hazen
Feb 25, 2021 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

We're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing Lithia Chrysler Jeep Dodge of Eugene for your vehicle needs. Sincerely, Joel Hazen, Service Manager

February 21, 2021

Jordan in the parts department was a great help for me in getting a key code for my PT Cruiser. He went out of his way and beyond to get a key made for me. He was great! More

by A45WOODY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Franklin, Joel Hazen
Feb 24, 2021 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear Jordan went above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Joel Hazen, Service Manager

February 18, 2021

We have purchased multiple vehicles at Eugene Lithia and every time has been a really great experience. Highly recommend the service by department as well. More

by TISA75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Fisher, Dane Paddock, Devin Pratt
Feb 23, 2021 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Robert Bennett | General Manager

February 18, 2021

Service department is always courteous, fast, and they explain anything that's been done to my car. They have started covering the driver's seat with plastic to keep mechanic's grease off of it too. I app More

by SJB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Franklin, Joel Hazen
Feb 23, 2021 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Sincerely, Joel Hazen, Service Manager

February 17, 2021

They provided a great price over other dealers in my area. Super easy to talk and negotiate via text/email during these times and friendly sales folks. More

by RANDY.BALLARDPGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Leighton, Dane Paddock, Devin Pratt
Feb 19, 2021 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Ryan Brown, General Sales Manager

February 17, 2021

The service department reset the codes that triggered the check engine light without charging me and did my oil change at the same appointment time More

by LLS1955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase
Feb 19, 2021 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Lithia Chrysler Jeep Dodge of Eugene, we value our customers and we look forward to seeing you on your next visit. Sincerely, Joel Hazen, Service Manager

February 17, 2021

I have always gotten excellent service from the moment I walk in the door until the service I req west is completed. It is a great place!!! More

by hmhockman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim, David Franklin, Joel Hazen
Feb 19, 2021 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Sincerely, Joel Hazen, Service Manager

February 16, 2021

I would recommend the dealership with warning I had a few things happen that I’m not happy with first was the price of vehicle was changed after I made offer, they said they lowered price $2000 to make me fe More

by HONEYDOS123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James McLean
Feb 22, 2021 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Ryan Brown, General Sales Manager

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