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Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

Eugene, OR

4.0
2,349 Reviews

2121 Martin Luther King Jr. Blvd

Eugene, OR

97401

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2,349 Reviews of Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

May 02, 2021

You do not take appointments for oil change and 5000 10,000 mile check ups you have to sit wait an hour and a half two hours you get your check up done bought a new Jeep from you if I knew you had this More

by fjcruiser49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Franklin, Joel Hazen
May 12, 2021 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Joseph Lawson, Service Manager

May 01, 2021

the service in my car was very good and fast. the customer service are very friendly. I have nothing to complain about the service and would go back again. More

by Daniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Hazen
May 05, 2021 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Daniel, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Joseph Lawson, Service Manager

May 01, 2021

Great job throughout the process. Everyone was helpful and thoroughly answered all our questions. My first choice for all my new car needs. Thank you. More

by STEPHENMKRUEGER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Paddock, Devin Pratt, Dakota Griesel
May 05, 2021 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Robert Bennett | General Manager

April 29, 2021

I really like your service I just don’t like the relocation of your employees I really like Joel but You take him away just when you get familiar with him and you should leave him alone he does a wo More

by Jerry
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Seth Coffin, Joel Hazen
May 04, 2021 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Joseph Lawson, Service Manager

April 29, 2021

Nice people who were easy to work with. I had a few minor issues that needed to be corrected and they fixed everything right away More

by CBERNING
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lamboy
May 04, 2021 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Ryan Brown, General Sales Manager

April 28, 2021

Service was great! I had a couple of recalls and was informed of the remedy as well as the status of an ordered part promptly. More

by Diazfamily.diaz04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Franklin, Joel Hazen
May 03, 2021 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

It's our pleasure to provide top-quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Lithia Chrysler Jeep Dodge of Eugene, we value our customers and we look forward to seeing you on your next visit. Sincerely, Joseph Lawson, Service Manager

April 28, 2021

They are friendly and helpful and do great work. We are happy to continue to bring our car here for oil changes and repairs. We are happy customers! More

by Hilary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Franklin, Joel Hazen
May 03, 2021 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Joseph Lawson, Service Manager

April 25, 2021

Everyone is very friendly and helpful! The length of time for service work is prompt. Lithia is my choice for all my Ram service work. More

by Chrissmithsmail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Franklin, Joel Hazen
Apr 27, 2021 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Chris, we appreciate your kind words about our service team. Thank you for choosing Lithia Chrysler Jeep Dodge of Eugene for your vehicle needs. Sincerely, Joseph Lawson, Service Manager

April 23, 2021

I’m trying to replace my usb ports since February, today they changed the ports, they charge but still can’t be used as auxformusic,is,so,frustrating More

by Edwin Soto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chase
May 11, 2021 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

That is not the kind of experience we seek to provide, Edwin. Please call us when you can so we can address this together. Sincerely, Joseph Lawson, Service Manager

April 22, 2021

Great customer service. I have lifetime oil on the vehicles I bought from Lithia and have switched all my other vehicles to get oil changes from them. More

by jeff_true
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Franklin, Joel Hazen
Apr 27, 2021 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for taking the time to write this review. We are pleased to hear that was able to provide an efficient and overall positive experience. Sincerely, Joseph Lawson, Service Manager

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