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Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

Eugene, OR

4.0
2,349 Reviews

2121 Martin Luther King Jr. Blvd

Eugene, OR

97401

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2,349 Reviews of Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

July 12, 2023

We had a great experience with Lithia Chrysler Jeep Dodge of Eugene. When we were looking to buy a truck. Cory in sales kept us informed on what was there and what was coming in. As soon as the truck we wan More

by IM4WILLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Hight
Jul 13, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Cory was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Guy Germann (GGermann@lithia.com), Sales Manager

July 11, 2023

Always professional and have a “can do attitude “. Let me know the progress of my repair and what they did. More

by NONE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Jul 12, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

We are committed to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate you taking the time to leave us this great feedback. At Lithia Chrysler Jeep Dodge of Eugene, we value our customers and we look forward to seeing you on your next visit. Sincerely, Sam Barnard, Service Manager

July 11, 2023

They’re always on time and very easy to deal with. Easy to schedule with. More

by nancy.steve1184
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Only with the maintenance department
Jul 12, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Sam Barnard, Service Manager

July 10, 2023

Service intake woman is hyper-stressed and flighty, with false reassurances, and has made mistakes interpreting my servicing needs when looking on computer. Tire rotation at oil change/multi-point check ser More

by NANCYFRY.EARTHLING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Guy Germann
Jul 12, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

We acknowledge your review and are currently looking into the events you’ve detailed.

July 10, 2023

Great to work with came through with everything I needed Awesome people to work with More

by SCOTTYM623
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin Pratt, Dakota Griesel
Jul 11, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Guy Germann (GGermann@lithia.com), Sales Manager

July 09, 2023

That were awesome to deal with, helped me get what I wanted, and bought a truck sight unseen and it was what he said was. Great to deal with! More

by SOLOHUNTER5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin Pratt
Jul 10, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Lithia Chrysler Jeep Dodge of Eugene. Please feel free to contact us if you have any questions on your new purchase. Sincerely, Guy Germann (GGermann@lithia.com), Sales Manager

July 09, 2023

I have to come to this dealership for a recall notice on my vehicle the appointment was a month out they had my car for several hours to let me know they ordered parts, the man who was supposed to explain s More

by thaysyearbook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nobody gave me their name
Jul 11, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Sam Barnard, Service Manager

July 08, 2023

The reason I've stayed with lithia for so long is the service and trust I've gotten all these years I haven't been let down usually I've been let I move on thank for that good management have a good year More

by HOTCARGUYGOMES
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
It's all a good experience
Jul 10, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Sam Barnard, Service Manager

July 08, 2023

Service was amazing! Very nice and thorough! Would recommend to anyone!!! A+ for professionalism, cleanliness and super fast timing! Keep up the excellent work! More

by THEPUGLISIFAMILY01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
There were a few that helped me.
Jul 10, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Lithia Chrysler Jeep Dodge of Eugene, we value our customers and we look forward to seeing you on your next visit. Sincerely, Sam Barnard, Service Manager

July 08, 2023

We towed our dead Jeep in behind our motorhome without an appointment . Jacob got us all checked in and told us their next appointment was 3 weeks out. Within a few days they worked us in and determined the More

by gold toad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Mayes
Jul 10, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Lithia Chrysler Jeep Dodge of Eugene. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, Sam Barnard, Service Manager

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