Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

Dropped my jeep off to have work done. Needed a new engine installed. Once work was all done and i was told it was ready for pick up i came back from another state to be told it was not re Needed a new engine installed. Once work was all done and i was told it was ready for pick up i came back from another state to be told it was not ready. Needed a new fuel cell installed after being damaged. After the new fuel cell was installed i was told again that it was ready. While in another state dealing with my father's death I kept getting calls telling me to come pick up my vehicle even on the day of the service. They were informed on what was going on and I told them once I was done with my father I would get back to my vehicle. When I finally got my vehicle I have been having nothing but problems with it and the service department has been sending me through loop. I travel for work and need reliable transportation and so far this is not it. Call me if you want better details More

Honestly wasn’t bad at first everything was going good. I bought my vehicle and not even 2 hours later I had to take it back, it took my 5 times taking my jeep back until it was actually fixed the right wa I bought my vehicle and not even 2 hours later I had to take it back, it took my 5 times taking my jeep back until it was actually fixed the right way. The communication isn’t there between anyone there. The mechanic wasn’t professional when I brought it back the 2nd time. Honestly I wouldn’t recommend them to anyone. I most definitely shouldn’t have had these problems when I bought it. More

They’ve been incredibly helpful and informative each time I’ve brought one of my cars in for service. I’ve brought one of my cars in for service. More

Prompt attention and same day oil change and tire rotation has been so convenient, been taking in my vehicle for 11 years now. rotation has been so convenient, been taking in my vehicle for 11 years now. More

Great friendly and speedy service, we especially appreciate Austen Davis! Carry on with your excellence service! appreciate Austen Davis! Carry on with your excellence service! More

Service was excellent after we determined the problem all employees courteous Would recommend your service employees courteous Would recommend your service More

Terrific Communication and Service, quick diagnosis and detailed discussion regarding what was urgent and what could wait detailed discussion regarding what was urgent and what could wait More

Devin was perfect just the finance guy. I don’t remember the name of the person I bought the car from. I don’t remember the name of the person I bought the car from. More

My service plan wasn't as expected. The free oil changes for life were really only during the warranty, I guess. I guess I didn't pay close enough attention..silly me. The free oil changes for life were really only during the warranty, I guess. I guess I didn't pay close enough attention..silly me. More

The woman who helped us checkin and process our order was exceptionally kind and efficient. Thank you for such good service. It was refreshing! exceptionally kind and efficient. Thank you for such good service. It was refreshing! More