Back

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

Eugene, OR

4.0
2,349 Reviews

2121 Martin Luther King Jr. Blvd

Eugene, OR

97401

Directions

By Type

2,349 Reviews of Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

May 27, 2021

Great dealing with everyone. Will come back for future purchases for sure. Looking for a Jeep for my GF as well. Thanks to the entire team. More

by John
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lamboy, James McLean, Dane Paddock
Jun 02, 2021 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Ryan Brown, General Sales Manager

May 27, 2021

Over filled my oil. Had very low oil pressure for a couple days. Now I’m seeing oil residue consistently from oil drain plug and the fill cap. Drained it and replaced with decos 2 which is the intended More

by Teveland89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Franklin, Joel Hazen
Jun 02, 2021 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

On behalf of the Lithia Chrysler Jeep Dodge of Eugene team, thank you for sharing details regarding your last visit with us. We strive to ensure an excellent experience and want to discuss how to remedy this situation with you. Please contact us at your convenience so we can hear more about what happened and come to a resolution together. Sincerely, Joseph Lawson, Service Manager

May 27, 2021

Very knowledgeable people, that care about my vehicle. Extra service people to get you in and out in a timely manner. Sometimes a ride home is needed and it’s available. I recommend them to anyone. I kno More

by Na
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Franklin, Joel Hazen
Jun 02, 2021 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for taking the time to write this review. We are pleased to hear that was able to provide an efficient and overall positive experience. Sincerely, Joseph Lawson, Service Manager

May 25, 2021

Great service team always polite and helpful. There should not be a limit on the amount of words I use to describe my visit to you. More

by b.vandermeer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Hazen
May 28, 2021 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, Joseph Lawson, Service Manager

May 24, 2021

Everyone there was super friendly and very understanding and helpful with all of my questions and needs. My service was done fast and they explained everything they did, and recommendations for further serv More

by phillipwroyce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase, Billy, Guy Powers
May 27, 2021 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Joseph Lawson, Service Manager

May 23, 2021

Thank you for the great service. We enjoy truck very much. Looks great drives nice would do it again in a minute. Thank you again More

by OREGONFIRE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Fisher, Devin Pratt
May 26, 2021 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Robert Bennett | General Manager

May 23, 2021

Hi I would give the salesman that sold me the car the highest rating and it was a pleasure to deal with Lithia Chrysler Jeep Dodge or Eugene. More

by NA0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lamboy, Dane Paddock, Devin Pratt, James Brown
May 26, 2021 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, Ryan Brown, General Sales Manager

May 23, 2021

They do a great job and really look out for us owners, even if we didn’t buy our rig there, but what is about ordering the wrong parts? Third time. More

by Capnpatty
Recommend Dealer
Yes
Employees Worked With
Seth
May 26, 2021 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Joseph Lawson, Service Manager

May 22, 2021

Absolutely 100% hands down the best dealership I've ever been too, this dealership forever has me as a customer. Everyone from top to bottom were amazing,upfront, & honest. I would highly recommend this de More

by JOSEGAETA88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Monia, Dakota Griesel
May 26, 2021 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Robert Bennett | General Manager

May 21, 2021

I worked with salesman, Phillip Royce! He was an absolute delight to work with. I feel he went above and beyond all my expectations. The whole process was just great!! More

by Julieeannb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Royce
May 22, 2021 -

Julieeannb responded

I worked with salesman, Phillip Royce! He was an absolute delight to work with. I feel he went above and beyond all my expectations. The whole process was just great!!

May 26, 2021 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Ryan Brown, General Sales Manager

...
87
...