Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

Courteous people, quick service, very clean inside wait area. I’m not very good at this,so you’ll have to forgive me if I can’t think of anything else. area. I’m not very good at this,so you’ll have to forgive me if I can’t think of anything else. More

This dealership is always great about getting my car serviced when I need it and they get it done quickly and efficiently. Great staff and lovely place to bring my car. serviced when I need it and they get it done quickly and efficiently. Great staff and lovely place to bring my car. More

I bought and had all of my cars services at Lithia Dodge other than this car I bought in 2018. Once my warranty was done I immediately went back to Lithia for servicea d of I do buy another car it will be t other than this car I bought in 2018. Once my warranty was done I immediately went back to Lithia for servicea d of I do buy another car it will be through Lithia!!!!!! More

I've asked every time I get my oil changed for them to fix the tire gauge light, but no. Now they won't answer. fix the tire gauge light, but no. Now they won't answer. More

Everyone is helpful and explains your best optiom for service. I got right in and was offered a ride or courtesy car. They were awesome! service. I got right in and was offered a ride or courtesy car. They were awesome! More

It was my first time at the dealership. I requested an oil change. It was completed in a timely manner. My only comment is the service rep did not discuss the other routine mechanical checks which are usu oil change. It was completed in a timely manner. My only comment is the service rep did not discuss the other routine mechanical checks which are usually done. In fact he seemed fairly indifferent to assisting me. More

I have bought 2 cars from this dealership and have been very satisfied on both occasions. Thank you so much. Very happy with the service very satisfied on both occasions. Thank you so much. Very happy with the service More

They failed to provide the service that was expected without escalation to a manager. Several weeks later I am still working to resolve the issues with a customer satisfaction representative. Soon after without escalation to a manager. Several weeks later I am still working to resolve the issues with a customer satisfaction representative. Soon after leaving the service center I contacted them about the issue not being resolved. They suggested a wheel balance, which was completed without improvement. Then an alignment. As these were being addressed, the shops completing the tasks identified issues that should have need caught with the guaranteed "world class inspection at every visit" from Lithia. I'm also working to find out why I paid 90% of the cost from another shop (Les Schwab) when I have a warrantee. Asking for a itemized invoice a week ago has resulted in stalling. More

These guys are alway good and they are almost always quicker than their estimate. Word word word word word word word word word word word quicker than their estimate. Word word word word word word word word word word word More

I bought the Fiat 500 Sport from a private party. Of course, the nice lady had only one key for the car. So I went to Lithia Chrysler, Dodge, Jeep, Fiat to order a spare key. The parts man was very help course, the nice lady had only one key for the car. So I went to Lithia Chrysler, Dodge, Jeep, Fiat to order a spare key. The parts man was very helpful and told me about the process of getting the spare key. So the key was ordered and received at the dealership and I made an appointment to have the key programmed to the car. That was another pleasant experience. More