Back

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

Eugene, OR

4.0
2,349 Reviews

2121 Martin Luther King Jr. Blvd

Eugene, OR

97401

Directions

By Type

2,349 Reviews of Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

July 31, 2021

Very helpful and quick process doing the paper work. Staff was amazing and helpful through the entire process. Would do it again on another new car. More

by ELENA1ONLY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Monia, Jason Mosley
Aug 04, 2021 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Ryan Brown, General Sales Manager

July 31, 2021

I purchased a used Ford Explorer from Lithia Dodge with a handshake agreement that they would take care of the noise coming from the front end. As it turned out the entire front suspension needed to be repl More

by NONE3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Bleisch, John Lamboy
Aug 04, 2021 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Ryan Brown, General Sales Manager

July 30, 2021

worst dealership i’ve ever been at. sold me a unsafe car. talked to me like i was a stupid child who doesn’t know anything. More

by JASMAHR77
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Brown, Guy Germann, Justin Leighton, James McLean
Aug 09, 2021 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Your feedback has been forwarded on to our team and we are currently looking into this matter.

July 30, 2021

They did the right things! And doing the right things matters! 😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁 Hopefully future servicing of my truck will be given this calib More

by Roadrunner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Franklin
Aug 04, 2021 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Lithia Chrysler Jeep Dodge of Eugene's Service Department. Sincerely, Joseph Lawson, Service Manager

July 29, 2021

Very busy service center but they worked really hard to find the source of my car trouble. Very responsive and polite. I’m very pleased. More

by CICELYBELCHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JJ, David Franklin, Joel Hazen
Aug 03, 2021 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Joseph Lawson, Service Manager

July 29, 2021

Friendly and courteous service…very knowledgeable and willing to offer assistance with anything…Chase and team are world class folks…they explained every step of the process to me More

by Rjcb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase , David Franklin, Joel Hazen
Aug 03, 2021 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Robert Bennett | General Manager

July 29, 2021

They guy who helped me with the car I was getting fixed was rude and disrespectful and my car was covered in grease and oil inside and out and acted like a big deal when I asked him to clean it. It's a whi More

by sc.evans52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Bohn 96074
Aug 05, 2021 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

We appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Joseph Lawson, Service Manager

July 27, 2021

Great service would love to come back any time. Professional and switch with the job and actually put effort to get it don’t correctly More

by Mr_jenkins810
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Bleisch, Brian Fisher, David Franklin, Joel Hazen, Jason Hinman, John Lamboy, Justin Leighton, Jason Mosley, Dakota Griesel, James Brown
Jul 30, 2021 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Joseph Lawson, Service Manager

July 26, 2021

I brought my 2007 Durango in for electrical repair. First highway drive after, same failure after 20 minutes drive time. No sense of urgency about getting it done right. Will update next week after More

by servicefail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Franklin
Aug 03, 2021 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

That is not the kind of experience we seek to provide. Please call us when you can so we can address this together. Sincerely, Joseph Lawson, Service Manager

July 26, 2021

Courteous people, quick service, very clean inside wait area. I’m not very good at this,so you’ll have to forgive me if I can’t think of anything else. More

by SAAVEDRA3272
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Franklin, Joel Hazen
Jul 29, 2021 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Joseph Lawson, Service Manager

...
79
...