Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

Great and speedy service. We were traveling through and getting in for first oil chance worked great. Probably will not be back in that area again but we’re pleased with the hospitatily getting in for first oil chance worked great. Probably will not be back in that area again but we’re pleased with the hospitatily More

You got to my car quickly and finished quicker than I thought it would take. You did everything I need done. Thanks for a job well done. thought it would take. You did everything I need done. Thanks for a job well done. More

I brought my Jeep into this business 3 times for all of the same issues. I was greeted with attitude at check in and my issues were just shrugged off it seemed like. Felt like my safety and my concerns wer the same issues. I was greeted with attitude at check in and my issues were just shrugged off it seemed like. Felt like my safety and my concerns were not important. I expect better care and better treatment for myself and my vehicle. This is a Jeep dealership. You guys should know how to fix the issues we come in with. And if you can’t, why are you working there? Also- if a customer is coming back MULTIPLE TIMES for the same issues you are clearly not taking care of said issues. We drive our cars daily and we know when something isn’t right. That’s why we bring our vehicle in for service! More

Service department very personable, kept me informed of repairs needed, worked with another dealership on a warranty issue, Repairs made in timely fashion and under the quote for repairs! repairs needed, worked with another dealership on a warranty issue, Repairs made in timely fashion and under the quote for repairs! More

I made an appointment and the problem with my Dodge Van was diagnosed within a couple of hours while I waited. Eddie’s the blown head gasket there were other issues with the 16 year old van I’d purchased was diagnosed within a couple of hours while I waited. Eddie’s the blown head gasket there were other issues with the 16 year old van I’d purchased recently to haul yard waste. I chose the things in wanted to have repaired an got a ride from the dealership to my home 25 miles away. The work was completed on time with no issues. Thanks! More

Refused to acknowledge the existing issues because they are covered under warranty (and therefore not lucrative)...during the (3 day) test drive, ran out my fuel, wrecked the alignment I just had done, and are covered under warranty (and therefore not lucrative)...during the (3 day) test drive, ran out my fuel, wrecked the alignment I just had done, and wore down my brand new brake job...pretty horrific behavior from supposed auto professionals. To leave a vehicle worse off than what it was delivered to you in, is the epitomy of an egregious act! This was absolutely traumatic! More

The customer service in both sales and customer service have gone so far down hill it’s just crazy! I realize that stock is down but stop being thief and trying to steal trades or selling totally unauthori have gone so far down hill it’s just crazy! I realize that stock is down but stop being thief and trying to steal trades or selling totally unauthorized service work both have happened to us in the last 3 weeks! I have purchased a very large number of vehicles with Lithia Dodge of Eugene and now I seriously do not want to ever do business with you again!!!! This is definitely not the ethical dealership that I thought I had grown to know over the years!!! Not Kidding, No Joke!! Stay Away until they make some real serious changes!! More

Good selection, friendly, no wiggle room on price though, easy transaction, definitely call to make sure vehicle is on the lot first, easy transaction for us easy transaction, definitely call to make sure vehicle is on the lot first, easy transaction for us More

I always use Lithuanian to service me F150 because I have complete confidence in the knowledge & experience of the service crew.& that they have me best interest T heart. complete confidence in the knowledge & experience of the service crew.& that they have me best interest T heart. More

The Lithia Service Team in Eugene at MLK alway does a great job for me. I worked Tim in Service for my last visit and he did an excellent job of looking out for my best interests and working with me to g great job for me. I worked Tim in Service for my last visit and he did an excellent job of looking out for my best interests and working with me to get my Jeep in and out quickly. Thanks Lithia! More