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Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

Eugene, OR

4.0
2,349 Reviews

2121 Martin Luther King Jr. Blvd

Eugene, OR

97401

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2,349 Reviews of Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

March 17, 2022

Patience. Billy was an excellent representative for Lythia. He listened to all of my concerns and responded in a timely manner. It’s often dealers/auto repair More

by bobbigriffey
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Billy
Mar 22, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Joseph Lawson, Service Manager

March 16, 2022

Fast service, polite, offering me choices of beverages, keeping me apprised of how much longer till finished, explains any questions I have about the bill, More

by PRYUNG592
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim
Mar 18, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Joseph Lawson, Service Manager

March 15, 2022

Bought used vehicle for our son to use while in college. Big mistake. Getting ready to have it towed for second time in 2 months. 4th time engine light has gone on in 6 months. Poor customer service. On my More

by Gooddad59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James McLean
March 13, 2022

I feel like I’m just wasting my time going in when my engine light comes on. This will be the third time it’s been in for egr problems. The truck was used when I bought it from them and it really make More

by NONE3
Recommend Dealer
No
Employees Worked With
Brian Fisher
Mar 14, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

We appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Joseph Lawson, Service Manager

March 12, 2022

Dylon was great. He kept looking for available car that I wanted and kept in touch. He kept me in the loop and worked to get me what I wanted in the price range that More

by JSESTERO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylon, Robert Monia
Mar 16, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Ryan Brown, General Sales Manager

March 11, 2022

The purchase process was quick and easy. The salesman and finance officer made me feel comfortable and respected. More

by CARLSCRAFT2.0
Recommend Dealer
Yes
Employees Worked With
John Lamboy, Robert Monia
Mar 16, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Ryan Brown, General Sales Manager

March 10, 2022

Got straight to the point. Service was great, wait time was next to nothing. 10 out of 10 would do it again More

by T.WILSON7766
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lamboy, James McLean
Mar 14, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, Joseph Lawson, Service Manager

March 09, 2022

Great sales department, found the vehicle I was looking for. Easy finance great rate. Top notch service also. More

by RMMOLYX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy in service
Mar 14, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Ryan Brown, General Sales Manager

March 09, 2022

I love that they show prices on their website. They also show active rebates. Gave me great deals on last two vehicles. More

by STONEEAST
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Barrack, James McLean
Mar 14, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Ryan Brown, General Sales Manager

March 08, 2022

We made an appointment to have our back up camera repaired. We had to wait three weeks for the appointment, which is fine, but after we left the van overnight they called to let us know that we need More

by TONYAO
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
No names
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