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Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

Eugene, OR

4.0
2,349 Reviews
Call Dealership (541) 225-5431
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2121 Martin Luther King Jr. Blvd

Eugene, OR

97401

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2,349 Reviews of Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

March 28, 2022

Your dealership has always treated me with courtesy and respect.for the last 5 years More

by HALESHIRLEY34
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Leighton, James McLean
Report | Print
Mar 31, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Robert Bennett | General Manager

March 27, 2022

Great experience! Quick.process made easy and up-front. I found the vehicle by just gong in and after they gave such a fair price for my trade-in, I had to do it. Ha More

by OldDog
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James McLean, Jason Mosley, Dane Paddock
Report | Print
Mar 30, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you so much for taking the time to share your feedback with us! I work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Sincerely, Ryan Brown, General Sales Manager

March 26, 2022

Beginning with the first interaction on the phone all the way through the process, our visit with lithia Chrysler was very good. The people were very friendly and helpful. Thank you for all that, as well as More

by ksweely
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Coffin in service
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Mar 30, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Ryan Brown, General Sales Manager

March 25, 2022

Some of your staff was unprofessional how they handled the situation with my vehicle on 3/18. More

by VALARIE OLIVER
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kody Lanterman
Report | Print
March 24, 2022

Really appreciated the chauffeur service. Comfortable waiting area with coffee and condiments for the customer. More

by MARK@MOLINALEADERSHIP.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dione
Report | Print
Mar 29, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for visiting our service department and for leaving the kind words. I plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Joseph Lawson, Service Manager

March 20, 2022

Salesman was great professional pleasant , efficient , great customer service and did everything he said he was going to do .. we will continue going there and refer our family and FREINDS .. we were very More

by KENNYRED1962
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember , Devin Pratt
Report | Print
Mar 23, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Ryan Brown, General Sales Manager

March 20, 2022

The dealer was awesome tell us a nice trucks service was cool they did their job More

by DANCLARK987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Pratt
Report | Print
Mar 24, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

It is always our goal to earn your 5-star rating. However, it seems as if we came up short this time. I would very much appreciate learning more about your particular experience and what I can do to earn those 2 additional stars in the future. I look forward to hearing from you. Thank you! Sincerely, Robert Bennett | General Manager

March 18, 2022

Lithia Dodge service center has always done me right. If they make a repair and it doesn't fix the issue they take it off the bill. They try to get me in as soon as possible. Stand behind their commitme More

by Julien julien
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Franklin, Josh, Mike
Report | Print
Mar 23, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for your wonderful feedback. Feel free to let me know if you have any concerns about your vehicle. Sincerely, Joseph Lawson, Service Manager

Mar 24, 2022 -

Julien julien responded

The only issue I’ve had with my 2004 Dodge Durango is clicking in the front end when cornering sharply. Also experiencing a little more sway, may possibly need new struts or shock absorbers whatever you call it. If you’d like to contact me for an appointment my number is 541-954-8200 thank you.Julien

March 17, 2022

Brian Fisher is the main reason we keep coming back. He is fantastic! The service department is excellent More

by dncruse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Fisher, James McLean, Robert Monia, Devin Pratt
Report | Print
Mar 21, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Joseph Lawson, Service Manager

March 17, 2022

Fast service and accurately done first time. Service is main reason I would purchase again. More

by Allan Emmons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Coffin
Report | Print
Mar 21, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Joseph Lawson, Service Manager

Mar 22, 2022 -

Allan Emmons responded

Your welcome

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