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Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

Eugene, OR

4.0
2,349 Reviews

2121 Martin Luther King Jr. Blvd

Eugene, OR

97401

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2,349 Reviews of Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

April 28, 2022

When Lithia Nissan did me dirty, lithia dodge was there to help. They went above and beyond what I could’ve expected and there is now only one car lot for me. A sincere thank you for all of your hard work More

by Steven Wartenbee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept
May 03, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Joseph Lawson, Service Manager

April 28, 2022

I’m very happy with Justin’s service. I’m upset that I was lied to the first car I bought from this dealership More

by HALESHIRLEY34
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Leighton, James McLean
May 03, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for this review! Sincerely, Robert Bennett | General Manager

April 26, 2022

Always willing to provide service with a smile. Genuine courteous staff. Never a long wait. More

by Jeff Davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Apr 29, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Joseph Lawson, Service Manager

April 22, 2022

Absolutely scammed. Stop selling CPO vehicles that have severe water leaks and damage, while certifying that they do not. More

by CHARLES.OLIVER
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rob Bennett, 0 Stars., Brian Fisher, Guy Germann, John Lamboy, Dane Paddock, Devin Pratt
Apr 29, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Ryan Brown, General Sales Manager

April 20, 2022

They xxxxed up and put the wrong fluid in my power control unit when they replaced my transmission. PCU destroyed along with rear end and driveline and denied every bit of xxxxing up. I didn't have th More

by xxxxxxxx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Devin Pratt
Apr 26, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for taking the time to share your recent experience at Lithia Chrysler Jeep Dodge of Eugene. We want each customer to be completely satisfied upon visiting us, and we would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Sincerely, Joseph Lawson, Service Manager

April 20, 2022

Helpful service person, busy and able to stay welcoming and friendly. I like the coffee bar and modern show room. No complaints from me from my last visit, only compliments. More

by Victor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service counter
Apr 25, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Joseph Lawson, Service Manager

April 14, 2022

Service was quick. Took less time than I expected. Staff was good to work with. Great service More

by PAULEWALTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dakota Griesel
Apr 19, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Joseph Lawson, Service Manager

April 13, 2022

Great customer service. Purchasing our new vehicle was easy and fun! They answered every question we had. More

by ZEMAN.11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lamboy, James McLean
Apr 18, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Ryan Brown, General Sales Manager

April 10, 2022

Great service but Billy in the service department. Made it super easy. Almost enjoyable. Amooth More

by BALLARD.KELLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Fisher
Apr 13, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Joseph Lawson, Service Manager

April 06, 2022

Always got an update and a call back. Service center was always helpful. Billy answered all questions and went above and beyond my expectations More

by Truenerd1001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy at the service department
Apr 11, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Truenerd1001, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our service team, and we are thrilled to know Billy went above and beyond to identify and fix the problem with your vehicle. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, Joseph Lawson, Service Manager

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