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Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

Eugene, OR

4.0
2,349 Reviews

2121 Martin Luther King Jr. Blvd

Eugene, OR

97401

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2,349 Reviews of Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

July 22, 2022

Service Department phone unanswered often, I leave voicemails and no calls are returned. Thank you. More

by TaMmy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim, service is so professional.
Jul 25, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Our customers are our top priority, and it is concerning to read we didn’t meet your needs during your experience. If you would like, please contact us at your earliest convenience to make sure everything has been handled. Sincerely, The Lithia Chrysler Jeep Dodge of Eugene Team 541-632-8557

July 22, 2022

My 1st experience was great. My second not so much. When I picked up my car I noticed there was oil all over the drivers handle and down the drivers door. When I got in the car t More

by RICHARDS00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Jul 27, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for this review! I really appreciate your business. Sincerely, Joseph Lawson, Service Manager

July 21, 2022

Fluid change was satisfactory. Lost track of vehicle and had to come back a second time the next day. More

by Matteo jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy
Jul 27, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for taking the time to provide this feedback, Matteo. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Joseph Lawson, Service Manager

July 21, 2022

Deion was awesome, everyone made it easy and were very very helpful. Definitely a great experience More

by CHRIS@CHRISTOPHERSCHULZ.COM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Monia
Jul 27, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Robert Bennett | General Manager

July 21, 2022

Always a great experience shopping at Lithia Dodge In Eugene Oregon! Always greeted with a friendly smile and easy to buy a vehicle each time. More

by PAMELA0925
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Royce , Dane Paddock
Jul 27, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Guy Germann (GGermann@lithia.com), Sales Manager

Jul 27, 2022 -

PAMELA0925 responded

Thank you!

July 16, 2022

Easy and quick straight to the point dealership. They got me in and out financed at a great interest rate and happy More

by GALLEGOS546
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Fisher, John Lamboy, Devin Pratt
Jul 20, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for your wonderful feedback! Sincerely, Guy Germann (GGermann@lithia.com), Sales Manager

July 16, 2022

Great service but the charge was more than I expected Used didn't require 2 air filters but the cost didn't reflect that point More

by RICKROLFE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
Jul 20, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for this review! I really appreciate your business. Sincerely, Joseph Lawson, Service Manager

July 15, 2022

It took a bite to get figured out and more money than should have been spent but it seems to be running fine More

by djepson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth coffin
Jul 20, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for this review! I really appreciate your business. Sincerely, Joseph Lawson, Service Manager

July 14, 2022

Great service thank you I highly reccomend this dealership! Good price and quick service time! More

by Alise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Fisher
Jul 19, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

We cannot thank you enough for your wonderful review of Lithia Chrysler Jeep Dodge of Eugene and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Robert Bennett | General Manager

July 14, 2022

Paid for a full car look over and oil change, left after being told all fluid levels were good and vehicle was in good condition with a new oil change. I pop my hood after driving less than 50 miles from th More

by olivia23
Customer Service
Recommend Dealer
No
Employees Worked With
Brian Fisher
Jul 20, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Olivia, we appreciate you taking the time to let us know about your experience. Hearing this feedback helps us to alter our service to ensure satisfaction. I would like the opportunity to hear more about what happened. Please contact me so we can work towards a resolution. Sincerely, Joseph Lawson, Service Manager

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