Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

Vehicle was at the dealership for a few weeks. Needed spark plugs, wiring, power steering, and some suspension work. Vehicle repairs cost $6,700. After vehicle was finished. Vehicle was driven th Needed spark plugs, wiring, power steering, and some suspension work. Vehicle repairs cost $6,700. After vehicle was finished. Vehicle was driven the next day, violent shaking started to happen, we pulled over and noticed there were bolts missing from the tie rods, or suspension. Dealership came and picked up the vehicle. A few days later, they said it was finished and they dropped it off. No explanation, no report explaining what they had fixed and what they had found wrong with the vehicle. Dealership made a huge mistake by not ensuring the work was done properly and correctly. A severe accident and even death could of occurred. Thank God it did not. The dealership does not want to own up to their mistake, and they have had no conversation with me trying to make it right. More

Helped me get into the truck I wanted. Thanks. I would recommend them to all. Thanks. I would recommend them to all. More

Great amazing people that work there! Have been with them for 9 years now and never had any issues with them! There the best Have been with them for 9 years now and never had any issues with them! There the best More

They had the truck I wanted without all the other BS. They gave me a fair price on my trade in. It was the second easiest car purchase of my life. The first being during the plandemic when another dealer They gave me a fair price on my trade in. It was the second easiest car purchase of my life. The first being during the plandemic when another dealer delivered the car to me. More

Had my car in to fix sunroof, wasn’t able to fix it. Some parts were not put back on my car, they were thrown away!!! Will never go back!!!! Some parts were not put back on my car, they were thrown away!!! Will never go back!!!! More

Great Experience, looking forward to our future business! Great communication very straight forward deal. Thanks Great communication very straight forward deal. Thanks More

Mishaps costing me time and money. I understand sometimes little things get overlooked but it's frustrating. I understand sometimes little things get overlooked but it's frustrating. More

Long wait time, didn’t check the ticking noise I asked them to check, horrible service. Only reason I continue to come is my lifetime oil change. I Arrive 30 mins before opening and am second in line and them to check, horrible service. Only reason I continue to come is my lifetime oil change. I Arrive 30 mins before opening and am second in line and it still takes over an hour for an oil change, ridiculous. More

Nice guys, seemed to work hard to make the deal work for me. Im not the biggest fan of big car dealerships but I would reccomend them over others. me. Im not the biggest fan of big car dealerships but I would reccomend them over others. More

Went to Mopar Express Lane for an oil change. Took over two hours, so not much expressing being done. Nice Customer Service person, and know they still did a good job. Parking lot a little disorg Took over two hours, so not much expressing being done. Nice Customer Service person, and know they still did a good job. Parking lot a little disorganized, but I will still take my vehicle there and expect that it may be slow. I'd rather have that and them do a good job. More