Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

Great service,friendly staff. will be back and tell friends.thank you so very much will be back and tell friends.thank you so very much More

Awesome team. No pressure. Helpful and knowledgeable. Able to answer all my questions with ease. No pressure. Helpful and knowledgeable. Able to answer all my questions with ease. More

Overall decent service, but have issues with getting anything specifically taken care of unless you schedule well in advance. The issue with that is you are rarely able to get in touch with someone to b anything specifically taken care of unless you schedule well in advance. The issue with that is you are rarely able to get in touch with someone to be able to schedule something will in advance..... More

The car I bought was supposedly put through the shop. It listed cruise control, but the knob was broken off, the agreed to replace it, but before I could even get it back to the shop only a couple weeks It listed cruise control, but the knob was broken off, the agreed to replace it, but before I could even get it back to the shop only a couple weeks after the purchase. It threw an engine code, and then wouldn’t even start. They refused to do anything to help get the vehicle running, to either fix it for me, or even help in any way to work something out to help me to get it running. Turns out it’s an expensive part that needs repaired, but no help from them at all. Also, there was a broken tie bar on the from right side that I saw that if the shop had actually taken any close look at all, would have noticed the joint blown. Unfortunately I did not have a great experience. The sales person I worked with was kind and helpful, but wasn’t able to be authorized to do much for me. More

The service department at Eugene lithia has always been nice, professional, personable, and efficient in getting my work done. We have lifetime oil changes and get other services and repairs done their al nice, professional, personable, and efficient in getting my work done. We have lifetime oil changes and get other services and repairs done their also. They try their best to give us a good deal and be as quick as possible about it. Our last repair was going to be over 5k but they honored our discount coupon and it was 10% off. Thank you Eugene Lithia service department! Great job always! More

I took my jeep in for a check engine light. On the 3rd visit Seth took charge and ensured it got diagnosed and repaired. He worked it into the system. Great customer service. Hoping it fixed th On the 3rd visit Seth took charge and ensured it got diagnosed and repaired. He worked it into the system. Great customer service. Hoping it fixed the issue. More

Great work but didn’t feel like they fought full dodge warranty for a rare fail that broke normal wear parts warranty for a rare fail that broke normal wear parts More

Fast and flexible. We had our two toddlers and they were patient and understanding during the buying/signing process. Thanks guys!! We had our two toddlers and they were patient and understanding during the buying/signing process. Thanks guys!! More

Always great customer service. Very friendly and knowledgeable staff that keep me informed of the work being done and how it is progressing. The buying experience is just as awesom Very friendly and knowledgeable staff that keep me informed of the work being done and how it is progressing. The buying experience is just as awesome. More

Might sound a little cheesy, but this the best car buying experience I have ever had. Also, had some sidesteps installed and the service dept. was not only nice and kept me informed, they finished sooner tha experience I have ever had. Also, had some sidesteps installed and the service dept. was not only nice and kept me informed, they finished sooner than they said. I was waiting at the dealership for the service so really appreciate that aspect. Cannot recommend these folks more highly. And I say that rarely. Also, I drive over from Bend. That's how much I like them! More