Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

All the service people I have dealt with are very cordial and extremely helpful. Work is always done correctly in on schedule. and extremely helpful. Work is always done correctly in on schedule. More

This team handled my extended service contract, work beautifully, and, on schedule, great experience from this team beautifully, and, on schedule, great experience from this team More

I was in Eugene from out of town when my new car I bought from a Lithia dealer in Bend broke down. The staff at your dealership were very happy to help me find the right place to get help and home. Thank you from a Lithia dealer in Bend broke down. The staff at your dealership were very happy to help me find the right place to get help and home. Thank you all! More

Billy is a professional and very approachable to discuss options. He goes out of his way to make a difficult, stressful time, seem a little bit easier to withstand. I appreciate his kindness, his drive, and options. He goes out of his way to make a difficult, stressful time, seem a little bit easier to withstand. I appreciate his kindness, his drive, and dedication. This kind of service is what keeps me coming back. More

This place has Friendly customer service representatives. Great timely service. Easy to deal with and get appointments. Great timely service. Easy to deal with and get appointments. More

Good service. Got my Jeep in the same day. Very kind and professional staff. Would recommend this dealership to others. Got my Jeep in the same day. Very kind and professional staff. Would recommend this dealership to others. More

Lithia service was well versed in the latest systems and electronics. They diagnosed and resolved my issue very quickly. They also gave me advice how I could bring the 4xe in for my regular oil changes and electronics. They diagnosed and resolved my issue very quickly. They also gave me advice how I could bring the 4xe in for my regular oil changes and ask to check for any electronic updates that could be applied. This will help keep me up to date and help avoid future issues. Great team from Dakota in sales to the service department. More

You have a great dealership. I will work with you again. I like the way you do business I will work with you again. I like the way you do business More

I have been a frequent customer at Lithia. I bought a car there, bought tires, and have done my service and repairs there for over 10 years. I recently brought my Durango in because its serpen I bought a car there, bought tires, and have done my service and repairs there for over 10 years. I recently brought my Durango in because its serpentine belt was loose and made the classic screeching sound when I started it up. I told them I thought I needed a new belt or that perhaps the tensioner was bad and needed to be replaced. I waited several weeks to get in and when they finally looked at it I was told there was nothing wrong with the belt or tensioner and the problem was clearly the transmission that needed maintenance. When I questioned the diagnosis they insisted that that was the problem. I was skeptical, but said to go ahead with the transmission flush. The next morning the car made the same screeching sound so I called the service center and was told I could make another appointment for several more weeks out. So I bought a new belt and tensioner (which was clearly shot) and with the help of my father in law had the car fixed in about 15 minutes. I take my car to the dealership for more competent service than what I can do on my driveway at home. Very disappointing. More

I am very pleased with Jake from the service department. Our car has been in and out of there a few times in the last month all due to warranty-related issues. Our car needs a new transmission and although Our car has been in and out of there a few times in the last month all due to warranty-related issues. Our car needs a new transmission and although it's back again it is no fault of the dealerships but because of the steps that need to be taken for the warranty to cover what's wrong with it. Jake, I feel has gone above and beyond to help us with this. He has spent countless HOURS on the phone with warranty and has been great at keeping me updated. We have always dealt with Lithia Dodge for many years and this experience could have been very stressful but it wasn't and I 100% believe it was because of Jake. I wouldn't want to deal with anyone else but him. He is fantastic More