Back

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

Eugene, OR

4.0
2,349 Reviews

2121 Martin Luther King Jr. Blvd

Eugene, OR

97401

Directions

By Type

2,349 Reviews of Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

December 08, 2022

This is a top notch dealership. The salesman with whom I dealt, Deion German, was very professional, quick, and helpful. More

by DRILEY11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deion Germann, Brian Fisher, Guy Germann, John Lamboy, Justin Leighton, James McLean, Robert Monia, Jason Mosley, Dane Paddock, Devin Pratt, Dakota Griesel
Dec 13, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. I am sincerely pleased to know that Deion's efforts have made the difference in your car-buying experience. Your testimonial gives me the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, Guy Germann (GGermann@lithia.com), Sales Manager

December 06, 2022

My car is up and running. Appreciate the service. Great customer service. Fixed my car when nobody else could. More

by howard4743
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Dec 09, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

It is great to hear about your recent service experience! Sincerely, Joseph Lawson, Service Manager

December 05, 2022

Pleasant buying experience. Both the salesman and finance were great to work with. Purchased two vehicles and process went smoother than expected. More

by Theryggs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylon Bennett , Robert Monia
Dec 08, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let me know if you have any concerns about your vehicle. Sincerely, Guy Germann (GGermann@lithia.com), Sales Manager

December 05, 2022

This was a factory recall for service. Did a great job other than taking longer than expected More

by petegrossnicklaus
Recommend Dealer
Yes
Employees Worked With
Service team
Dec 09, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Joseph Lawson, Service Manager

December 04, 2022

Very nice and knowledgeable staff. Process was fairly quick. Wish u had a dealership in Coos Bay More

by RMANCIET
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Fisher, John Lamboy, Devin Pratt
Dec 07, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for leaving us this great review! Sincerely, Robert Bennett | General Manager

December 03, 2022

I have in my lifetime, purchased vehicles from many,many dealerships and this dealership is by far the very best, very satisfied. More

by CORKI469
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cory,Dylon, Devin Pratt
Dec 07, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

At Lithia Chrysler Jeep Dodge of Eugene, our number one goal is customer satisfaction! Sincerely, Guy Germann (GGermann@lithia.com), Sales Manager

December 03, 2022

Booked appointment over a month out, first available. Still took over 6 hours with no time estimate given at any point. Bulb that cost 80$ to replace elsewhere cost $200 here. Attempted to upcharge me ov More

by Dontyoudareemailmemore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Guy Germann, Dane Paddock
Dec 07, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

I appreciate learning about your recent service with us. I strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Joseph Lawson, Service Manager

December 03, 2022

Amazing service department, the sales representative didn’t seem interested in the fact that we wanted to order a new pick up, Service department was great tho More

by TopMopar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth and billy
Dec 08, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Robert Bennett | General Manager

December 03, 2022

My experience was quite positive. The salesman was knowledgeable, and if he didn’t know the answer, he found out promptly. My purchase was a no pressure one meaning I wasn’t sure what More

by HSHERM56
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cory from sales dept
Dec 07, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

I loved reading this review! Sincerely, Guy Germann (GGermann@lithia.com), Sales Manager

December 03, 2022

Brian is a great guy no game playing. We have purchased 5 vehicles in 10 + years. Sometimes not great follow up but they atleast try to make it right. Would recommend to anyone looking to More

by CWGRLSRFUN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Fisher, James McLean
Dec 07, 2022 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for this review. Sincerely, Robert Bennett | General Manager

...
41
...