Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

New Jeep Wrangler Limited The Lithia Eugene team were very professional and helpful in finding the perfect vehicle for me. It had all the features that we were looking for in o The Lithia Eugene team were very professional and helpful in finding the perfect vehicle for me. It had all the features that we were looking for in our Wrangler. More

just as you would want it to be When I go to Lithia for an oil change or some other reason it is always the same. I don't call, I just drop in. They take my keys and give me an appro When I go to Lithia for an oil change or some other reason it is always the same. I don't call, I just drop in. They take my keys and give me an approximate time it will be done. It is usually half hour to an hour. Sometimes its a little longer but they tell you up front if its going to be longer than normal. Before you know it its done. I am usually in the waiting room watching tv and eating popcorn. I cant tell you how impressed I have always been with this dealership because I have nothing to compare to. But for my money the Lithia Team at this location is the best. I have been taking my mothers' car in there 4 times a year for 5 years. Always the same-fast and courteous, helpful and friendly. More

new ram purchase Due to my time constraint, i left little time for vehicle review. I think it is inappropriate for my salesperson to not be listed below. Due to my time constraint, i left little time for vehicle review. I think it is inappropriate for my salesperson to not be listed below. More

Truck purchase. I've worked with Jesse for several years on other vehicle purchases and he has always been extremely helpful in finding a vehicle to suit my needs. Wh I've worked with Jesse for several years on other vehicle purchases and he has always been extremely helpful in finding a vehicle to suit my needs. When I needed a truck I again looked Jesse up. After going through several I finally decided on a new Ram which had most of the features I was looking for. Jesse was great getting everything taken care of so that the transaction could be taken care of in a short time. All in all an awesome job and I'll continue to work with Jesse when searching for my next vehicle. More

New car purchase process quick and simple. Kyle Heppner with internet sales made shopping experience easy. He kept us updated and was not "high Pressure". Finance manager got us a lower intere Kyle Heppner with internet sales made shopping experience easy. He kept us updated and was not "high Pressure". Finance manager got us a lower interest rate than our credit union offered. More

service Dave was very helpful and personable. I will ask for him next time. The oil tech rotated my tires with was very helpful. I will come back. Dave was very helpful and personable. I will ask for him next time. The oil tech rotated my tires with was very helpful. I will come back. More

They don't care about the safety of their costumers Worst car buying experience ever. We bought a brand new dodge ram, you expect to leave the lot with a perfect ready to go truck. They didn't tighten t Worst car buying experience ever. We bought a brand new dodge ram, you expect to leave the lot with a perfect ready to go truck. They didn't tighten the lug nuts all the way. My husband had to drive from eugene to prineville for work that day, got there, 2 were off, 2 more were almost off, and 6 more loose. They put his life in danger and we never even got an apology, and it was a struggle just to get them to call me me back. I probably made 4 calls to every 1 I got in return. I never could talk to the GM, and the General sales manager wouldn't call me back after the first day. They set up a time for the truck to get looked at but sent us to a Buick dealership just because it was the lithia name. Service men were confused why we were there and couldn't even inspect the truck fully. If it wasn't for Northwest Dodge in Beaverton (who inspected the truck for free) I still would not be comfortable with with my husband driving the vehicle. This wasn't even the first problem we had with them in the buying experience. And, when confronted, management refused to call me back and/or were rude to me (Devin Pratt). Don't go to lithia in eugene. The people there do not car, about service or your safety!! More