Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

Service your customer Firstly I am in the service industry so I understand service before gain. Lithia Dodge of Eugene puts gain before service. First expirence was a fro Firstly I am in the service industry so I understand service before gain. Lithia Dodge of Eugene puts gain before service. First expirence was a front drive line CBC joint repair and a quote of $2600. They don't repair, they replace. I purchased the bearings and centering kit, 20 ton press and used it as a education tool for my son. My cost total $200 and 3 hours of my time. Second experience was the third time I have had the center support bearing replaced on my 1 ton. This time I wanted to do it myself since it only seems to last 15,000 miles. No vibration problem, both times damage to the seal by mechanics installation. Quote for part $240. Find a reputable mechanic to do your work. It will be less expensive and mor reliable. However, keep in mind that I am a helicopter mechanic and lives depend on my GOOD work. More

Recall work They did a great job getting me back to the freeway afterwards was very helpful would recommend them to anyone who needs to have work done They did a great job getting me back to the freeway afterwards was very helpful would recommend them to anyone who needs to have work done More

Sales person, Jason Jason was absolutely so kind, patient and very fun to talk with. We felt he is very trustworthy and was not pushy in the least. Was a pleasure buyin Jason was absolutely so kind, patient and very fun to talk with. We felt he is very trustworthy and was not pushy in the least. Was a pleasure buying our van from Jason. More

Superb I stopped by and drove the jeep 4 different times And each time Jason dropped he was doing and helped me, Jason was very full of information and very I stopped by and drove the jeep 4 different times And each time Jason dropped he was doing and helped me, Jason was very full of information and very polite, I will recommend him to everyone More

Regular Oil Change & Service Dropped my pickup off last Friday at 7:30 AM. Joel, the service tech was prompt, courteous, and had me on my way in less than 10 minutes. Joel is a gr Dropped my pickup off last Friday at 7:30 AM. Joel, the service tech was prompt, courteous, and had me on my way in less than 10 minutes. Joel is a great representative of your company, and coming from the customer service industry myself, I appreciate someone that does their job as well as he does his. More

Express Oil Change I came in for an express oil change before leaving on a trip. They were busy but got me in and out quickly. I like that the always do a free vehicle i I came in for an express oil change before leaving on a trip. They were busy but got me in and out quickly. I like that the always do a free vehicle inspection while they are at it. More

They don't care about you..only their pockets! Worst customer service..they took my senior citizen dad and step mom for the worst ride. Gave them 5500 on a trade in they turned around and put on lo Worst customer service..they took my senior citizen dad and step mom for the worst ride. Gave them 5500 on a trade in they turned around and put on lot for 14k. After the new Pacifica caused driver back pain they refused to help them out..unless they paid 12k to get their old van back..this dealership is the biggest bunch of scam artists!! More

Excellent As always top-notch service. Very friendly atmosphere my service was taking care of quickly. I was pleased with the quick response time when I walked As always top-notch service. Very friendly atmosphere my service was taking care of quickly. I was pleased with the quick response time when I walked in the door and your quick response working on my vehicle. More

in fast--out fast They are always very friendly--will tell you what else needs to be done and the price for doing it--this is our third dodge from this same place They are always very friendly--will tell you what else needs to be done and the price for doing it--this is our third dodge from this same place More

No hassle I told my salesman that I didn't want to do the "final price dance". I went on line, and decided what was a fair price for my car. I didn't want to I told my salesman that I didn't want to do the "final price dance". I went on line, and decided what was a fair price for my car. I didn't want to have my salesman offer a lowball price, then ask the manager, then raise the price, etc. It was so refreshing to be offered the car at the expected price and have that amount accepted immediately. More