Lithia Chrysler Dodge Jeep Ram Fiat of Eugene
Eugene, OR
Filter Reviews by Keyword
By Type
2,349 Reviews of Lithia Chrysler Dodge Jeep Ram Fiat of Eugene
Poor work I purchased a 04 jeep from here. A werk later they tell me the finance fell through and to bring the jeep back. I had already sold my other rig becaus I purchased a 04 jeep from here. A werk later they tell me the finance fell through and to bring the jeep back. I had already sold my other rig because they let me believe it was mine by giving me keys and saying enjoy your new jeep. Now i have no rig and no way to get to work and they wont even try to help me out. Side note my credit was high 700 and i have flawless payment history and making 20 dollars an hour but they cant help me.. More
Great We will see what Fiat says & does about the stitching in my 3 month old Abarth 124's seat coming loose. They took pictures & said they did not know ho We will see what Fiat says & does about the stitching in my 3 month old Abarth 124's seat coming loose. They took pictures & said they did not know how long it will take. Replacing a whole seat seems extreme. More
12 years of service I bought a new Chrysler town and country van from Lithia 12 years ago and they have serviced it during that time. I have been very pleased with their I bought a new Chrysler town and country van from Lithia 12 years ago and they have serviced it during that time. I have been very pleased with their service and the friendliness of their workers. They were always good about telling me what might be need to be done and let me decide what to do. I highly recommend them. I have now purchased another new car from one of their other dealership and have received excellent care that I am in good hand there too for the coming years. Thank You everyone at Lithia Service!! More
Recall This was a recall of the passenger air bag in my 2004 dodge ram 2500 pickup. Even though the dealership was at the start of new construction. they did This was a recall of the passenger air bag in my 2004 dodge ram 2500 pickup. Even though the dealership was at the start of new construction. they did a good job. It was also done earlier than they estimated. More
This is now the 5th vehicle we have purchased from Lithia I love the friendly, no pressure service from Lithia Dodge. Because I am so happy with Lithia I have now purchased my 5th vehicle there. I have had I love the friendly, no pressure service from Lithia Dodge. Because I am so happy with Lithia I have now purchased my 5th vehicle there. I have had a salesman named David for my last two, and one for my daughter. He is always a pleasure to meet with. He asks what are you looking for, what are the needs in a vehicle. Gets the answers to any questions I have. I specifically asked for him with these last two purchases. Also the financial part of it runs very smoothly. Last two purchases I have had J.C. and he is also outstanding in customer service. I always recommend friends & family to Lithia Dodge, and will continue to patronize this dealership because of your wonderful staff. Thank you, Sophia Juarez More
Service your customer Firstly I am in the service industry so I understand service before gain. Lithia Dodge of Eugene puts gain before service. First expirence was a fro Firstly I am in the service industry so I understand service before gain. Lithia Dodge of Eugene puts gain before service. First expirence was a front drive line CBC joint repair and a quote of $2600. They don't repair, they replace. I purchased the bearings and centering kit, 20 ton press and used it as a education tool for my son. My cost total $200 and 3 hours of my time. Second experience was the third time I have had the center support bearing replaced on my 1 ton. This time I wanted to do it myself since it only seems to last 15,000 miles. No vibration problem, both times damage to the seal by mechanics installation. Quote for part $240. Find a reputable mechanic to do your work. It will be less expensive and mor reliable. However, keep in mind that I am a helicopter mechanic and lives depend on my GOOD work. More
Recall work They did a great job getting me back to the freeway afterwards was very helpful would recommend them to anyone who needs to have work done They did a great job getting me back to the freeway afterwards was very helpful would recommend them to anyone who needs to have work done More
Sales person, Jason Jason was absolutely so kind, patient and very fun to talk with. We felt he is very trustworthy and was not pushy in the least. Was a pleasure buyin Jason was absolutely so kind, patient and very fun to talk with. We felt he is very trustworthy and was not pushy in the least. Was a pleasure buying our van from Jason. More
Superb I stopped by and drove the jeep 4 different times And each time Jason dropped he was doing and helped me, Jason was very full of information and very I stopped by and drove the jeep 4 different times And each time Jason dropped he was doing and helped me, Jason was very full of information and very polite, I will recommend him to everyone More
Regular Oil Change & Service Dropped my pickup off last Friday at 7:30 AM. Joel, the service tech was prompt, courteous, and had me on my way in less than 10 minutes. Joel is a gr Dropped my pickup off last Friday at 7:30 AM. Joel, the service tech was prompt, courteous, and had me on my way in less than 10 minutes. Joel is a great representative of your company, and coming from the customer service industry myself, I appreciate someone that does their job as well as he does his. More