Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

2019 Jeep Cherokee Purchase There was some initial confusion and frustration working with Brian. I think he just wasn't sure what I wanted to purchase, but then Dane stepped in There was some initial confusion and frustration working with Brian. I think he just wasn't sure what I wanted to purchase, but then Dane stepped in and got me exactly what I wanted. Once we found the vehicle that I wanted to purchase, the transaction went fast and smoothly. I would defiently recommend Dane and this dealership to other potential buyers. More

comfort but bad waiting time I waited 2 hours When they said it was going to be 1 hour on to of that I never got a message that car was done I was waiting there they never said my I waited 2 hours When they said it was going to be 1 hour on to of that I never got a message that car was done I was waiting there they never said my name or come up to me More

Great experience. BIG Thanks to Lithia for making a life long dream that started when I was just a kid come true. Thanks to Mitch Ripke who helped us check out the 392 BIG Thanks to Lithia for making a life long dream that started when I was just a kid come true. Thanks to Mitch Ripke who helped us check out the 392 while also running around in 91 degree heat helping other customers, but never once left us behind. Thanks to Devin Pratt for all the financing work you put in to get us an outstanding rate. Thanks to the rest of the team at Lithia who helped with the service, detailing and other behind the scenes jobs to make our experience fantastic. Regards J. BTW My gf is almost ready to come get her a new ride. More

Horrible This place is the worst service center ever. They are not helpful and they lie and say they are going to order a part and don't.. I would never buy a This place is the worst service center ever. They are not helpful and they lie and say they are going to order a part and don't.. I would never buy a car from Lithia again if I can give you a negative 1000 I would. Also you need to tell Tim when he say that he will do something for a customer do it and don't lie and say your going to do it and then don't. More

They were fast and efficient! Went in for oil change. Greeted us promptly. Even though they don’t make appointments for oil changes, they were finished in a little over a half ho Went in for oil change. Greeted us promptly. Even though they don’t make appointments for oil changes, they were finished in a little over a half hour. Great place to go. More

Good Tim As soon as i walked in Tim took my info, went and got my Jeep. Tim said " It won't take long" Went to the Cooler for breakfast..Tim called..car is r As soon as i walked in Tim took my info, went and got my Jeep. Tim said " It won't take long" Went to the Cooler for breakfast..Tim called..car is ready..Less than 1 hour. Appreciate customer centric service. Thank you, Fred More

Great place to do business Our salesman, Daniel, was helpful and no pressure. Purchasing a brand new car from Lithia was a pleasure, a great experience to remember. Don't we all Our salesman, Daniel, was helpful and no pressure. Purchasing a brand new car from Lithia was a pleasure, a great experience to remember. Don't we all live for the experience? Go to Lithia! More

The experience has been as painless as possible. So far I have only had interaction with a service scheduler and that went well. Dealing with Mitch in sales was a pleasure. He pitched right in and So far I have only had interaction with a service scheduler and that went well. Dealing with Mitch in sales was a pleasure. He pitched right in and helped detail the Dodge SUV. I will know more about the service department after Aug. 14th. More

Horrible customer service This is the worst service department in eugene I wish I never got a car from this place I wish I can give them a negative 1 This is the worst service department in eugene I wish I never got a car from this place I wish I can give them a negative 1 More

Great experience! Ryan and Daniel are super easy going and easy to work with. Communication was great too. Because of this it was a pleasure doing business! Ryan has Ryan and Daniel are super easy going and easy to work with. Communication was great too. Because of this it was a pleasure doing business! Ryan has also made sure we are taken care of post-sale. More