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Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

Eugene, OR

4.0
2,349 Reviews
Call Dealership (541) 225-5431
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2121 Martin Luther King Jr. Blvd

Eugene, OR

97401

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2,349 Reviews of Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

April 26, 2023

Excellent service as usual. Billy is super awesome and his tech is super Knowledgeable. Thanks guys. More

by Meltsboro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy in service
Report | Print
Apr 27, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Sam Barnard, Service Manager

April 26, 2023

They have always been helpful and attentive to our needs. We are so grateful to have such great service for our vehicle. More

by DEE Bingenheimer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dane Paddock, Devin Pratt
Report | Print
Apr 27, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Lithia Chrysler Jeep Dodge of Eugene, we value our customers and we look forward to seeing you down the road. Sincerely, Sam Barnard, Service Manager

April 24, 2023

My experience was average. Unfortunately, it was hard to communicate with anyone as I struggled to get a hold of someone, but the issues with my car were fixed wonderfully and More

by cquist0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth
Report | Print
Apr 25, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Sam Barnard, Service Manager

April 23, 2023

Thank you. It was a pleasure doing business with you. Love my Truck & Suv..Buy,Buy,Buy ⭐️⭐️⭐️⭐️⭐️ More

by CIN69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guy Germann, John Lamboy, Justin Leighton, James McLean, Robert Monia, Jason Mosley, Dane Paddock, Devin Pratt, Dakota Griesel
Report | Print
Apr 24, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Robert Bennett | General Manager

April 23, 2023

Great place. People there are always up front and Honest Always a pleasure. Highly recommend. More

by CYREL
Recommend Dealer
Yes
Employees Worked With
All of them
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Apr 24, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Sam Barnard, Service Manager

April 22, 2023

The guys know me and treat me great every time The wait time is long sometimes, but I still love those guys More

by RIDEBRAT@AOL.COM
Recommend Dealer
Yes
Employees Worked With
5
Report | Print
Apr 24, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Lithia Chrysler Jeep Dodge of Eugene, we value our customers and we look forward to seeing you on your next visit. Sincerely, Sam Barnard, Service Manager

April 22, 2023

Straight to the point and get it done I visited with the sales staff and extended warranty and they took the time to answer my questions on sales and coverage good people More

by B.BUSS
Recommend Dealer
Yes
Employees Worked With
Marlie
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Apr 24, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Sam Barnard, Service Manager

April 22, 2023

Quick, Courteous, and very friendly. Billy was on the spot with our problem. So grateful as we were far from home. More

by Jacqueline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy in Service.
Report | Print
Apr 24, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Sam Barnard, Service Manager

April 22, 2023

Selfish no good. Only wish to take the money from the good people of Eugene. Asked them to service my car, almost charged me 1,200 dollars. I get higher authority inv More

by Lithiahater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Mosley
Report | Print
Apr 25, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for taking the time to share your recent experience at Lithia Chrysler Jeep Dodge of Eugene. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Sincerely, Sam Barnard, Service Manager

April 21, 2023

1 It was a joke It was a freaking joke, and I'm about to get rid of my ram and go buy a Ford More

by REDDEN331
Recommend Dealer
No
Employees Worked With
Jake
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Apr 24, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Guy Germann (GGermann@lithia.com), Sales Manager

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