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Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

Eugene, OR

4.0
2,349 Reviews
Call Dealership (541) 225-5431
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2121 Martin Luther King Jr. Blvd

Eugene, OR

97401

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2,349 Reviews of Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

May 06, 2023

We’ve been Lithia customers for over 20 years. Sales staff is polite and knowledgeable. We could buy our vehicles anywhere but Lithia has shown their loyalty to us (both sales and service) so we More

by SNKTHOMAS
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dane Paddock, Devin Pratt
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May 08, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Guy Germann (GGermann@lithia.com), Sales Manager

May 06, 2023

Jacob is a superb Service Advisor and the Techs appear to have done an excellent job on the engine swap More

by Norm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
Report | Print
May 08, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Sam Barnard, Service Manager

May 05, 2023

Quick, efficient process with paperwork and finance. I was happy with the whole purchase process of my new plug in Jeep! More

by WOODSIE_101
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Monia
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May 08, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Guy Germann (GGermann@lithia.com), Sales Manager

May 05, 2023

Terrible service, they made me wait a long time and they didn't solve anything for me More

by Felix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Attention customer
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May 09, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, Sam Barnard, Service Manager

May 04, 2023

Responsive and accommodating, and provided a superior product at a competitive price I would return More

by FORDM@OUTLOOK.COM
Recommend Dealer
Yes
Employees Worked With
Dylon
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May 05, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Guy Germann (GGermann@lithia.com), Sales Manager

May 04, 2023

Seams to know what they're talking about, informative. Only downside is prices are little high. More

by Tiggerjaz5
Recommend Dealer
Yes
Employees Worked With
N/A
Report | Print
May 05, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Sam Barnard, Service Manager

May 04, 2023

Friendly people. Listen to what I am looking for in a vehicle. Nice dealership. Excellent! More

by TSHOEMAKER04
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Brown, Devin Pratt
Report | Print
May 05, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Lithia Chrysler Jeep Dodge of Eugene. Please feel free to contact us if you have any questions on your new purchase. Sincerely, Guy Germann (GGermann@lithia.com), Sales Manager

May 05, 2023 -

TSHOEMAKER04 responded

Will buy from them again. Probably next vehicle may be a gladiator.

May 03, 2023

Explained problem got evaluated and told what needed to happen got a ride home from dealership and was called when finished More

by B.BUSS
Recommend Dealer
Yes
Employees Worked With
Seth
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May 03, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Sam Barnard, Service Manager

May 02, 2023

You can’t seem to get my tires rotated like I want. I have asked for a five tire rotation cloak wise. And they cannot seem to get it rite. More

by tsvida
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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May 04, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Sam Barnard, Service Manager

May 01, 2023

The car was supposed to be detailed,all that department did was hose the car off just being lazy Sales staff is amazing such a wonderful experience More

by CRASHMAN97
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Fisher, John Lamboy, James McLean, Dakota Griesel
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May 02, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Guy Germann (GGermann@lithia.com), Sales Manager

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