Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

The customer service center was fast and very thorough. I would highly recommend them for all automotive needs. I would highly recommend them for all automotive needs. More

This dealership has very good costumer service and the oil changes are nice and fast. oil changes are nice and fast. More

They know their product, very helpful information about other products. Willing to help Informed me of any opportunity I did not know was available to me and my vehicle since I did not buy it thru Lithia other products. Willing to help Informed me of any opportunity I did not know was available to me and my vehicle since I did not buy it thru Lithia More

Been going there for over two years. The service is always wonderful. Billy is awesome. The service is always wonderful. Billy is awesome. More

We felt respected and served the entire time we were there. I would highly recommend. there. I would highly recommend. More

Very relaxing atmosphere. Josh our salesman was never pushy. Josh answered every question we had ,very knowledgeable. We like Eugene jeep Dodge so much we bought two jeeps. E Josh our salesman was never pushy. Josh answered every question we had ,very knowledgeable. We like Eugene jeep Dodge so much we bought two jeeps. Everyone in this dealership from service to finance were very professional. More

They don’t answer the phone. They don’t return calls. I had to go through the business office option on the phone tree to get through to the service department. Service manager s They don’t return calls. I had to go through the business office option on the phone tree to get through to the service department. Service manager said they are short staffed and missing 200 calls per day, but I checked the website and they have no jobs posted on their website. All of this after it took me going in twice for the same problem before they discovered there was a service bulletin addressing the issue. This could have been done on the first phone call I made and saved me two days without a vehicle, missing a couple hours of work each time and still waiting for parts to arrive for a third visit. Very disappointed with this service department. More

I paid for an oil change back in March’23 and realized a month later( light came on) that they didn’t do the oil; I sure did get charged for it. Went back in May 1 st for them to actually do it. Not happy month later( light came on) that they didn’t do the oil; I sure did get charged for it. Went back in May 1 st for them to actually do it. Not happy More

Great service! Wish they still gave car wash vouchers! No hassle and was done sooner than expected! Wish they still gave car wash vouchers! No hassle and was done sooner than expected! More

The oil pan service took almost 3 weeks. It was covered under warranty, but it took over 1 week for the manager to negotiate the other dealer paying for it. If it was covered under the warra It was covered under warranty, but it took over 1 week for the manager to negotiate the other dealer paying for it. If it was covered under the warranty (which it was later confirmed it was) he should've fixed it first and worried about payment later. Putting the customer first, not his pocketbook. Nearly 3 weeks for an oil pan replacement on a ford f150 , the most common truck in the world. Felt like my time wasn't valued. I would rate this a 1 but I appreciate that the warranty did cover the repair. Just not thar it felt like my time wasn't valued. More