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Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

Eugene, OR

4.0
2,350 Reviews
Call Dealership (541) 225-5431
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2121 Martin Luther King Jr. Blvd

Eugene, OR

97401

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2,350 Reviews of Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

May 15, 2023

Because of our sales person Royce we couldn't be happier. He worked very hard to find us the car we wanted, and I'm telling all my friends. If they need to buy a car he's there a salesman. Please tell me how More

by SNOWMOM32
Recommend Dealer
Yes
Employees Worked With
Phillip Royce
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May 15, 2023 -

SNOWMOM32 responded

Best salesman I have ever work with many thanks Royce

May 15, 2023 -

SNOWMOM32 responded

👍👍👍

May 15, 2023 -

SNOWMOM32 responded

You need more sales people like him

May 13, 2023

Perfect quick fix for my new 4xe. Thanks everyone and I hope you enjoy the sunshine! More

by Jfeldman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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May 15, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Sam Barnard, Service Manager

May 13, 2023

i was able to connect with Jacob Mayes for my service advisor for my Dodge 3500 Dually..he did a super job for me getting me in and out with my truck...i will use him again and state that he is a asset f More

by DENNISFOLEY64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Mayes
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May 15, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

It’s great to know that Jacob provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, Sam Barnard, Service Manager

May 12, 2023

speedy and very professional. . got it done in under an hour and was on my way More

by pudde@aol.com
Recommend Dealer
Yes
Employees Worked With
Hi
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May 12, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Lithia Chrysler Jeep Dodge of Eugene, we value our customers and we look forward to seeing you down the road. Sincerely, Sam Barnard, Service Manager

May 12, 2023

Timely turn around- finished on schedule - explained what was wrong and what was needed to fix it in terms that a neophyte could understand- costs seemed high but I don’t have a basis to compare because I wa More

by BHEADKF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
May 15, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Lithia Chrysler Jeep Dodge of Eugene, we value our customers and we look forward to seeing you on your next visit. Sincerely, Sam Barnard, Service Manager

May 11, 2023

He miscommunicated what the issue was , after almost 4 days I found out what was really wrong. Spoke to me very unprofessionally. More

by navymom9395@gmail.com
Recommend Dealer
No
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May 12, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Lithia Chrysler Jeep Dodge of Eugene does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Sam Barnard, Service Manager

May 11, 2023

The process was easy and enjoyable. We never felt pressured and we were in and out quickly. More

by STEPHANIELYNNMEYER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Monia
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May 12, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Lithia Chrysler Jeep Dodge of Eugene. Please feel free to contact us if you have any questions on your new purchase. Sincerely, Guy Germann (GGermann@lithia.com), Sales Manager

May 11, 2023

I’m such a chaotic society the last several years I am glad the whole store here has my back and does everything in there power to get my vehicle needs addressed More

by JARMAYES85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake, Seth, Billy, Tim, Sam, Marlie, all the shop Tech’s
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May 12, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Sam Barnard, Service Manager

May 10, 2023

Seth Perfect except the survey🙃 Prompt and efficient as always. I trust Lithuanian Will look at Lithia first for my next car this year More

by Margarette Deschwipple
Recommend Dealer
Yes
Employees Worked With
5
Report | Print
May 10, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Lithia Chrysler Jeep Dodge of Eugene, we value our customers and we look forward to seeing you down the road. Sincerely, Sam Barnard, Service Manager

May 10, 2023

Everyone was very professional, personable and helpful. We enjoyed our experience immensely. That is it. More

by PMMEDAG001@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Brian Fisher, Brian Fisher
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May 10, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Guy Germann (GGermann@lithia.com), Sales Manager

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