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Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

Eugene, OR

4.0
2,367 Reviews
Call Dealership (541) 225-5431
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2121 Martin Luther King Jr. Blvd

Eugene, OR

97401

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2,367 Reviews of Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

June 11, 2023

The service man did a Fast oil change. Our truck was just as we left it. Thank you for the good work More

by 19BREDING99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Report | Print
Jun 12, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, Sam Barnard, Service Manager

June 11, 2023

The people who wor there are very nice but I bought an as is car there and I’m sorry I did. If there are no laws about protecting people from defective cars, dealers will sell them. That should be against Or More

by ALKI40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Royce, was a great salesperson., Brian Fisher
Report | Print
Jun 13, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Guy Germann (GGermann@lithia.com), Sales Manager

June 10, 2023

They are such nice people and they get you in as fast as they can. More

by EPM.DANCER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dane Paddock
Report | Print
Jun 12, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Sam Barnard, Service Manager

June 10, 2023

Professional and courteous. Explained the problem and told me what the next steps would be if needed. More

by NONE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth Coffin. Service
Report | Print
Jun 12, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Lithia Chrysler Jeep Dodge of Eugene, we value our customers and we look forward to seeing you down the road. Sincerely, Sam Barnard, Service Manager

June 10, 2023

Got me in on time. The repair was completed in about a hour or two. Very happy with everyone involved. More

by Dlfmike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Jun 12, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Sam Barnard, Service Manager

June 08, 2023

I knew what I wanted and my budget. They made it work. I'm very happy with my car. More

by Cwest
Recommend Dealer
Yes
Employees Worked With
I'm terrible with names.
Report | Print
Jun 09, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Guy Germann (GGermann@lithia.com), Sales Manager

June 07, 2023

Very personable and easy to work with. Work get done in a timely manner and I've always been satisfied. More

by jestgolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Jun 07, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Sam Barnard, Service Manager

May 29, 2023

Scheduled to leave my car for my work day in order to complete a number of recommended services AND my overdue lifetime oil change. I was told there would be a shuttle to drive me to work and that my ve More

by JOHANNALEIGHTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Report | Print
May 31, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, Sam Barnard, Service Manager

May 26, 2023

This was the second truck my wife and I bought from your dealership. We realy liked the young man that walked ws through the Pryor buying service. A marine by the way, No one is perfect, he should have been More

by ALMAMIX11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guy Germann, James McLean, Robert Monia, Dane Paddock, Devin Pratt, Dakota Griesel
Report | Print
May 26, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Guy Germann (GGermann@lithia.com), Sales Manager

May 26, 2023

Everyone there is so kind and helpful. Showing up to get the oil changed was super easy More

by LYNNEVERTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Monia, Dakota Griesel
Report | Print
May 26, 2023 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Sam Barnard, Service Manager

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