Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

I clearly asked to have my alarm indicator light checked and it was not done. I wad told I would have to bring the car back and leave it. Why not check if the bulb is bad??? and it was not done. I wad told I would have to bring the car back and leave it. Why not check if the bulb is bad??? More

Had a oil change on 1/22/2020. Also asked them to check my tire pressure which were at 28 psi each set my monitor in my car! The inside of the driver side door specifies to keep the PSI at 26 for optimal u my tire pressure which were at 28 psi each set my monitor in my car! The inside of the driver side door specifies to keep the PSI at 26 for optimal use. The mechanic or the service techs that check my tire pressure filled front driver side tire to 44psi and the other three to 39psi all well over manufacture specs! In fact on the tire it Says Max Pressure 44Pressure! Why they would fill it to the max pressure is a mystery to me and not very safe. This is concerning seeing how my monitor in the car tells what pressure the tires are at and why they were filled five psi different than the front left! More

Savanna,my service advisor was excellent. She took care to even asked me if tires needed rotated and made it happen! See ya'll soon! to even asked me if tires needed rotated and made it happen! See ya'll soon! More

The service experience was great. They got me back to work quickley when I dropped my jeep off and picked me up quickly when it was done. work quickley when I dropped my jeep off and picked me up quickly when it was done. More

Very friendly low pressure dealership. Robert Matthews, our salesman, was helpful, patient and very knowledgeable of the vehicles we were looking at. We wanted the rock guards removed and running boards in our salesman, was helpful, patient and very knowledgeable of the vehicles we were looking at. We wanted the rock guards removed and running boards installed and he arranged for this to happen while we waited. Great job! More

Our salesperson was extremely helpful and helpful. Had a great knowledge of the inventory and equipment in each vehicle we looked at. We bought a new truck and a new car. great knowledge of the inventory and equipment in each vehicle we looked at. We bought a new truck and a new car. More

The experience was not stressful or overly influenced Very comfortable discussions during the information gathering process and closing procedure. Down time while waiting for next segments were made much Very comfortable discussions during the information gathering process and closing procedure. Down time while waiting for next segments were made much less boring by staff More

Oil change Quick oil change , great job nice people Lithia Eugene .. will totally recommend you to family. I was there about 1/2 hour. First class ! Thank you Quick oil change , great job nice people Lithia Eugene .. will totally recommend you to family. I was there about 1/2 hour. First class ! Thank you More

Thank you, James Brown and staff Thank you so much James Brown for helping me pick out the perfect car, which ended up being a new 2020 Jeep Cherokee! You were comforting through the Thank you so much James Brown for helping me pick out the perfect car, which ended up being a new 2020 Jeep Cherokee! You were comforting through the whole process, and always putting my needs first, even on your day off. James definitely made a super stressful decision seem like a walk in the park. I couldn't thank you enough for standing out in the rain with me for who knows how long till I finally came to a decision.The best customer service I've ever experienced. More

Amazing Service. Sales people are super knowledgeable and friendly. Not at all pushy. Dakota went over and above. I Would deffinately return to this dealership friendly. Not at all pushy. Dakota went over and above. I Would deffinately return to this dealership More