Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

Seth from service dept texted and called. Arranged courtesy pick up. Final bill was exactly what he had told me on phone. Repairs done in very timely fashion. . Everything went well. My elderly van courtesy pick up. Final bill was exactly what he had told me on phone. Repairs done in very timely fashion. . Everything went well. My elderly van has been going to this service dept since i got it in 2002 or so. More

Great Dealerships thanks for keeping open during these trying times. Always there to help me All I have to do is give Mike Espinoza a call and gets me set up for what ever issue I have and communicates w trying times. Always there to help me All I have to do is give Mike Espinoza a call and gets me set up for what ever issue I have and communicates what my truck needs are. More

Getting It Right - Excellent Customer Care! Have a 2004 Jeep Grand Cherokee Overland with a low 83K miles on it - Love this Jeep, the V8 High Output engine, upcountry suspension, etc., and it se Have a 2004 Jeep Grand Cherokee Overland with a low 83K miles on it - Love this Jeep, the V8 High Output engine, upcountry suspension, etc., and it serves me well in town and in the mountains, road trips, etc. Front differential started grinding, arranged with David to have it in for gear replacement, also check on a possible seal leak. Then the weirdest thing happened just as I was going to bring it in. The oil dipstick was stuck - I mean no way was it coming out. So, David - who is by far one of the most knowledgeable car guys I've met, took it in, long story short wrapped the rear seal and dip stick freeing along with the front diff to get everything taken care into a job that was more than I had expected, but worked me me to get it done. Got the Jeep back on the road, and noticed that there was an oil leak - he took it in, and without hesitation, David ordered a new seal, oil pan gasket, and had me back on the road in 2 days time, and job done without charge - I never had to ask, he took care of it. The service team and techs do customer service right! A shout out to Joel who has worked me for a lot of years - thank you for running such a great team. Again, thanks David for such excellent customer care. I'll be keeping this Jeep for a while, but when I'm ready to upgrade to a new one, this is where I'll go to get it! Thanks you guys! More

I had a problem with my tire. I am the only one in my house and also have to work. Of course this happen on a Saturday. The staff was very helpful and caring. I trust their recommendations because I know house and also have to work. Of course this happen on a Saturday. The staff was very helpful and caring. I trust their recommendations because I know nothing about cars Thanks For you caring attitude More

Great customer service! They brought the Jeep to my house. This was much appreciated as it was difficult to travel in these times. Friendly. Helpful. house. This was much appreciated as it was difficult to travel in these times. Friendly. Helpful. More

I like this young man because he seems to care and listen to what a woman says about her vehicle. And I always go to Mike to what a woman says about her vehicle. And I always go to Mike More

Lithia dodge is professional and courteous they have always don’t well by me. They have done several oil changes and always do a great job as well as wash my truck. always don’t well by me. They have done several oil changes and always do a great job as well as wash my truck. More

Tim Bohn was very good at keeping us informed about thing that were going on. The service department worked their bins off getting our truck fixed, so we could drive back to California. They even helped push that were going on. The service department worked their bins off getting our truck fixed, so we could drive back to California. They even helped push the truck to them. Thank you for everything. More

New Ram 2500 Pickup I worked with Jason to find a new 2019 Ram 2500 crew cab. When a dealer trade for one pickup fell through, Jason found another pickup within a few hou I worked with Jason to find a new 2019 Ram 2500 crew cab. When a dealer trade for one pickup fell through, Jason found another pickup within a few hours. It was a pleasure working with Jason and Robert. More

We really enjoyed our experience with one exception. Justin was amazing. He worked with us to get the things we wanted but when we picked up our 2019 truck it had moss growing on it and it was dirty. Justin was amazing. He worked with us to get the things we wanted but when we picked up our 2019 truck it had moss growing on it and it was dirty. Justin had us drive back down, approx. 60 miles, and all they did was was the outside, not detailed at all. Spending $50,000 the truck should of been spotless. More