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Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

Eugene, OR

4.0
2,350 Reviews

2121 Martin Luther King Jr. Blvd

Eugene, OR

97401

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2,350 Reviews of Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

May 19, 2020

My dealings with each service advisor has been 100% positive. I have not had the best repair service from the auto techs. The service manager often does not return my calls. More

by Tammy
Recommend Dealer
No
Employees Worked With
Michael Espinoza, Tm and Dave
May 19, 2020

They left dust spots on dash after replacing passager air bag for a recalled item but the tech was fast just should have been more tidy More

by twb7776969
Recommend Dealer
Yes
Employees Worked With
Joel Hazen
May 21, 2020 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Matthew Sidman, Service Manager

May 18, 2020

The people are great. I trust the service writer Mike Espinoza. He always takes good care of all my vehicles. I have learned it's always about the people. Thank you Mike! More

by rmast0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Espinoza, Ryan Brown, Guy Germann
May 21, 2020 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, The Lithia Chrysler Jeep Dodge of Eugene Team

May 18, 2020

I had great service and the estimated wait time was right on. Thanks for the oil change and the friendly attitude while I was waiting More

by K Lawrence
Recommend Dealer
Yes
Employees Worked With
David Franklin, Joel Hazen
May 21, 2020 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Lithia Chrysler Jeep Dodge of Eugene Team

May 17, 2020

No issues. Good service.I take my car to the dealership No issues. Good service. I take my car to the dealership so I get work performed by properly trained staff. I have had good service on every visit. More

by rasmith2
Recommend Dealer
Yes
Employees Worked With
Joel Hazen
May 20, 2020 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

We really appreciate your feedback! We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, The Lithia Chrysler Jeep Dodge of Eugene Team

May 17, 2020

5 stars! This place works like a relay team, fast, professional and effective communicators. I have purchased my last three Durango’s at the Eugene location, More

by Tberry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dakota Griesel
May 20, 2020 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Lithia Chrysler Jeep Dodge of Eugene Team

May 16, 2020

The salesman was nice enough to wash the outside when we purchased the vehicle. Was not happy the inside was never detailed or even vacuumed out. The battery had to be replaced 2 days later. That shows i More

by DANIELB471
Recommend Dealer
No
Employees Worked With
John Lamboy, Dakota Griesel
May 19, 2020 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

That is not the kind of experience we seek to provide, Daniel. Please contact us when you can so we can address this together. Sincerely, The Lithia Chrysler Jeep Dodge of Eugene Team

May 15, 2020

I had an appointment to have a recall service done. The vehicle was done when promised and no problems were noted. I have been doing business with Lithia since they bought the dealership from Roberts Dodg More

by swbmcb88
Recommend Dealer
Yes
Employees Worked With
Seth Coffin
May 15, 2020 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for the feedback! We are happy to hear about your positive experience at Lithia Chrysler Jeep Dodge of Eugene, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Best regards, The Lithia Chrysler Jeep Dodge of Eugene Team

May 15, 2020

James was great to work with. Robert got us in and out of finance and that was appreciated. We are thrilled with our new truck. More

by TAYDER4
Recommend Dealer
Yes
Employees Worked With
Robert Monia, James Brown
May 19, 2020 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

We really appreciate your feedback! We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, The Lithia Chrysler Jeep Dodge of Eugene Team

May 15, 2020

We have been happy with all elements of the service. Looking forward to hearing more about your sanitation practices & how/where we will wait for oil changes & services moving forward. More

by HUBER8233
Recommend Dealer
Yes
Employees Worked With
Joel Hazen
May 19, 2020 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for sharing your feedback! It is very important to us that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, The Lithia Chrysler Jeep Dodge of Eugene Team

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