Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

All phases of the purchase were pleasant except for being seriously low-balled on a trade-in; forcing us to haggle for an acceptable price. seriously low-balled on a trade-in; forcing us to haggle for an acceptable price. More

Great service team that took care of everything timely and as promised. They also proactively looked at other service needs for me and didn’t try to oversell anything. and as promised. They also proactively looked at other service needs for me and didn’t try to oversell anything. More

Salesman Dakota was exceptional, relatable, friendly, transparent, and knowledgeable. Manager Bleisch was inflexible and imposing. His stepping in was unnecessary and gave the impression that car buying transparent, and knowledgeable. Manager Bleisch was inflexible and imposing. His stepping in was unnecessary and gave the impression that car buying is a game of strategy. (Good cop, bad cop). I walked away feeling uncomfortable with the process. Later, Dakota and I were able to complete the deal. In fact, Dakota went above and beyond to counter that experience. More

Awesome experience. Fairly quick (2 hours) process for buying a vehicle, start to finish- especially during COVID. Overall I was impressed from the beginning. I live two hours away and started with online buying a vehicle, start to finish- especially during COVID. Overall I was impressed from the beginning. I live two hours away and started with online chat and received a phone call shortly after. I bought the next day. There was no haggling and I went into the deal knowing all the details. Only complaint is the cleanliness of the vehicle. Bought a Ram 1500, Rental vehicle. Lifted the back seats up and there’s dog hair everywhere. What I’ve found over the past 10+ years is that dealerships aren’t cleaning used vehicles anymore. They know they won’t have a problem selling it. Thankfully it hasn’t caused a problem, but my kids are allergic to pet dander. Slightly disappointing. More

Was a pleasure to work with Mike Espinoza. All of my concerns were addressed and service was smooth and fast. Would recommend to any of my friends or family. concerns were addressed and service was smooth and fast. Would recommend to any of my friends or family. More

Tim Bohn is a fast, friendly, knowledgeable and caring service writer who takes great care of us every time we come in to the dealership! service writer who takes great care of us every time we come in to the dealership! More

excellent service as per history. bought my 2006 dodge from them. Opted for the lifetime oil change service. An awesome deal if you plan on keeping your dodge truck for awhile. Great truck. will never sel from them. Opted for the lifetime oil change service. An awesome deal if you plan on keeping your dodge truck for awhile. Great truck. will never sell it. Lithia has always greeted me with prompt service and professionalism every time I go in for oil change. quick turn- around. And free inspection and fluid top offs. A great ,reputable, honest dealership. 14 years later and a massive amount of regular oil changes later and they still treat me line a valued customer even though Inam way,way ahead on a cost basis of what I paid for the lifetime service. And I might add ,I do not work for them or are associated with the dealership in any way. This is a genuine rating by a very satisfied customer. More

Clogged exhaust filter Filter kept clogging up. three times in about 400 miles. brought in three times. Service was good, polite. Filters cleaned and vehicle driven to ch Filter kept clogging up. three times in about 400 miles. brought in three times. Service was good, polite. Filters cleaned and vehicle driven to check each time but still clogged up. Has been good since last visit but have only driven < 400 miles. All hiway miles so far so good. Point being they performed the work each time and made special effort to solve problem. More

Tim is a great service advisor and a pleasure to work with. I’ve always been taken care of and know my service is being done right with. I’ve always been taken care of and know my service is being done right More