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Lithia Chrysler Dodge Jeep Ram Fiat of Eugene
Eugene, OR
2,349 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,349 Reviews of Lithia Chrysler Dodge Jeep Ram Fiat of Eugene
July 22, 2020
The lot attendant was awesome and confirmed the jeep was certified pre owned as advertised online and had the extended 100,000 mile warranty. However when I was signing for the truck that guy said it wasn't certified pre owned as advertised online and had the extended 100,000 mile warranty. However when I was signing for the truck that guy said it wasn't cpo. False advertising??? More
by CMARIEBERWICK
Verified CustomerEmployees Worked With
Blake Bleisch
July 17, 2020
If I could give a 0 I would! My jeep sat there almost 4 days and until I called did someone say it was being looked at! Then it came back as a Fuel pump needed to be replace at a cost of $900 😳 I decid days and until I called did someone say it was being looked at! Then it came back as a Fuel pump needed to be replace at a cost of $900 😳 I decided to have it towed elsewhere and they had it fixed in under half hour after looking at it and it was FREE a kinked fuel line. I definitely that they were trying to screw me out of alot of money and it wasn't the issue!! Then on top of it the service manager was super rude to me and even made the comment of a few but the one he said was "dont come crying back to us when it breaks down in a week" who says that and wish I had never brought it to your service department! More
by Andigirl
Employees Worked With
Tim
July 17, 2020
True professionals. Very friendly and no pressure to buy. Brian was excellent to work with. None of the silly games. Just a great buying experience. Would definitely purchase from Brian again. Brian was excellent to work with. None of the silly games. Just a great buying experience. Would definitely purchase from Brian again. More
by NILLUAP
Employees Worked With
Brian Fisher, Robert Monia, Dane Paddock
July 16, 2020
As soon as I walked in they asked if I needed any help. Said yes. Really caring people respectful and helpful after all I got what I was looking for. Said yes. Really caring people respectful and helpful after all I got what I was looking for. More
by MANUELGARIBAY12
Employees Worked With
John , John Lamboy, Justin Leighton, Devin Pratt
July 16, 2020
Very friendly, helpful and organized. Savannah is awesome! She was very knowledgeable and a super employee! I will come back for future service. Thank you awesome! She was very knowledgeable and a super employee! I will come back for future service. Thank you More
by anitahoskin
Employees Worked With
Savannah 5 stars, Joel Hazen
July 15, 2020
Had a great experience purchasing a used vehicle from Lithia Chrysler/Jeep/Dodge. Never felt pressured or rushed to make a decision. Answered all my questions, everyone was very polite, respectful and we Lithia Chrysler/Jeep/Dodge. Never felt pressured or rushed to make a decision. Answered all my questions, everyone was very polite, respectful and welcoming. Dealership was very clean amd welcoming as well. Lithia will be my 1st choice to purchase a new/used vehicle in the future. More
by SCOTT37FORD
Employees Worked With
Brian Fisher, Robert Monia, Jason Mosley
July 15, 2020
Your service department was great on the estimates that was given. Nice getting updates by text. I was suprised by how fast my jeep was fixed, runs like new. was given. Nice getting updates by text. I was suprised by how fast my jeep was fixed, runs like new. More
by Mary_97439
Employees Worked With
David Franklin, Joel Hazen
July 12, 2020
Takes way too long to get an oil change. The first day I tried, there was a 2-hour wait so I left to try another day. Came back a day later and waited for over an hour. They blamed it on COVID but it seems tried, there was a 2-hour wait so I left to try another day. Came back a day later and waited for over an hour. They blamed it on COVID but it seems like every time I am there it takes over an hour. When the service tech came in holding my keys, he was moving about half speed...maybe if Lithia Dodge-Eugene had Lube techs that had a little pep in their step like Les Schwab does, they might get things done sooner. Lastly, it would sure be nice being it took so long, to get my truck back washed... More
by Big D
Employees Worked With
Joel Hazen
July 11, 2020
Excellent work by the service department,, Michael Espinoza was excellent in his duties ,, very thorough in his explanation of diagnostics of work completed and future work to be done. 5 STARS Espinoza was excellent in his duties ,, very thorough in his explanation of diagnostics of work completed and future work to be done. 5 STARS More
by gtipton5
Employees Worked With
Mike Espinoza , Joel Hazen
July 11, 2020
Great experience, worked with me and arranged an appointment to fit around me even when I had to cancel and reschedule 2 times. Very fast, did not wait long for work to be done. appointment to fit around me even when I had to cancel and reschedule 2 times. Very fast, did not wait long for work to be done. More
by STEUART
Employees Worked With
David Franklin
