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Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

Eugene, OR

4.0
2,349 Reviews

2121 Martin Luther King Jr. Blvd

Eugene, OR

97401

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2,349 Reviews of Lithia Chrysler Dodge Jeep Ram Fiat of Eugene

September 03, 2020

Professional and efficient. Willing to listen and adjust their schedule to fit my needs. Very happy with my experience. Will continue to get my car survived at Lithia More

by Snell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Franklin, Joel Hazen
Sep 08, 2020 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Matthew Sidman, Service Manager

August 30, 2020

Service is always consistently providing quality service and is easy to work with all of the advisors and tech. Thanks for your help and I have no problem with your work More

by STRAMLERB
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Franklin, Joel Hazen
Sep 02, 2020 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Matthew Sidman, Service Manager

August 30, 2020

We had a great experience other than my phone being stolen out of my truck while we were making the deal for our Dodge Ram 1500 Jason has always been a great sales men he was the one that sold us our 2 More

by DRILLERCURT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Plus both sales managers that helped us , Jason Mosley
Sep 02, 2020 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Ryan Brown, General Sales Manager

August 30, 2020

Always so nice and efficient ever time we we take our jeep in. Thank you! Thank you, thank you, thank you, thank you, thank you More

by carolaa58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Franklin, Joel Hazen
Sep 02, 2020 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Matthew Sidman, Service Manager

August 27, 2020

I have always been treated with respect.All the staff are courteous and knowledge.All service has been done in a timely matter. All work has been done to my satisfaction. I would reccomend Lithia dealership More

by navnvet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Franklin, Joel Hazen
Sep 01, 2020 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Best, Matthew Sidman, Service Manager

August 15, 2020

They were quick and easy when doing the deal. Since I’m young I was concerned at first bit it all ended up good. I’m very happy with my purchase! More

by ASHLEEGEORGE21
Recommend Dealer
Yes
Employees Worked With
James McLean, James Brown
Aug 19, 2020 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our staff was there to provide you with such exceptional service! Thank you again and congratulations on your new car! Sincerely, Ryan Brown, General Sales Manager

August 08, 2020

Not happy with the service department at all. I asked for a simple thing on two different vehicles and they were not done. Now I've been asked to do several surveys, like my answer will change. Nope. More

by PVKivela
Recommend Dealer
No
Employees Worked With
Brian Fisher
August 08, 2020

Car was ready and I was not notified so waited a bit then asked to find out and discovered it had been completed- never got the text either More

by Spiral
Recommend Dealer
Yes
Employees Worked With
Don’t know names?
Aug 10, 2020 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Matthew Sidman, Service Manager

August 06, 2020

Brought my car in for an oil change and check up, and it was one of the worst service visits I’ve had here. They used to do tire rotations and more in depth check ups, and when I mentioned something that I’ More

by Wyatt
Recommend Dealer
No
Employees Worked With
Not listed
August 05, 2020

Customer service was excellent! It took a bit longer to get my car serviced than I expected, but otherwise it was great! I feel like I’ve found a reliable, well-priced service department here in Eugene. More

by willzolna
Recommend Dealer
Yes
Employees Worked With
Tim Bohn
Aug 07, 2020 -

Lithia Chrysler Dodge Jeep Ram Fiat of Eugene responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Matthew Sidman, Service Manager

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