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Lindsay Lexus of Alexandria

Alexandria, VA

4.9
1,655 Reviews

3410 King St

Alexandria, VA

22302

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1,655 Reviews of Lindsay Lexus of Alexandria

August 30, 2023

My experience with customer service representative Juan on Aug. 29 was excellent. He greeted me with a pleasant smile, was very professional and positive, and guided me through everything. So I felt very c More

by lena2good4u
Recommend Dealer
Yes
Employees Worked With
Juan Baez
Aug 30, 2023 -

Lindsay Lexus of Alexandria responded

lena2good4u- Thank you for taking the time to share the excellent customer service your received from Juan during your recent service visit. We are proud to have earned your trust and 5 star review.

August 30, 2023

Anna Yoo started by assisting my girlfriend with a purchase of a pre-owned vehicle and then ended up assisting us both with the purchase of two pre-owned vehicles. Anna was there for us every step of More

by coreyboyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anna Yoo
Aug 30, 2023 -

Lindsay Lexus of Alexandria responded

coreyboyer- Double congratulations to you both! We are thrilled that Anna's expertise and professionalism made your recent buying experiences personal, enjoyable and seamless. Thank you for taking the time to share your fantastic review of Anna and for choosing Lindsay Lexus!

August 29, 2023

i've been using Lindsay lexus for appxotimately 2 years,, and my contact there is James Wood,, he's the Best !! you'll feel right at home, During the service, he updates me on a regular basis and was able More

by Guy Carlo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Wood
Aug 29, 2023 -

Lindsay Lexus of Alexandria responded

Guy Carlo- Thank you for your continued support of James and Lindsay Lexus! We are proud to read your sincere remarks about James' excellent customer service and that you feel welcomed and valued as a customer at each visit. Thanks again and we look forward to seeing again soon!

August 25, 2023

Always good service. My service rep was in a meeting with his manager for awhile which prevented him obtaining approval for additional work. I was at the dealership long More

by msrey1
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Fajerski
Aug 25, 2023 -

Lindsay Lexus of Alexandria responded

We're glad to know you had a positive experience at Lindsay Lexus of Alexandria. We appreciate your patience during your visit and hope to see you back again down the road. Safe travels!

August 24, 2023

My experience with Lindsay Lexus of Alexandria was amazing. Elliot took care of everything and provided updates constantly on the status of my purchase. I truly felt like my concerns and budget were m More

by victoriapne
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elliot Gabrirl
Aug 24, 2023 -

Lindsay Lexus of Alexandria responded

victoriapne- Congratulations on your new Lexus vehicle purchase! We are thrilled to read your glowing review of Elliot's assistance throughout your buying experience. Welcome to the Lindsay Family and thank you for loving it at Lindsay Lexus!

August 22, 2023

They are very good, Fred is the man he always trys to help me and he looks out for me in any way that he can. He always keeps me informed about my vehicle and trys to keep me up dated on what going on. I More

by ronaldchappell25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Reed
Aug 22, 2023 -

Lindsay Lexus of Alexandria responded

Thank you for your glowing review of Fred's efforts to ensure your visits are seamless with great communication and excellent customer service. We appreciate your continued support.

August 19, 2023

I relied on Ski for my service. He understood the problem and explained it to me clearly, he is fantastic! More

by pchat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Fajerski
Aug 20, 2023 -

Lindsay Lexus of Alexandria responded

pchat- Thank you for the fantastic review of Ski! We are pleased that Ski was a great communicator.

August 18, 2023

We were originally attracted to Lindsay Lexus because they were not charging the "Market Adjustment Fee" that most other dealerships were. We dealt with Alan Jones who was outstanding. Easy to work with More

by foley511
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harris Chaudhry, A.J. Jones
Aug 18, 2023 -

Lindsay Lexus of Alexandria responded

foley511- Thank you for taking the time to share your positive remarks about your recent buying experience with Alan, Harris and the Lindsay Lexus team of professionals. We are thrilled that you felt welcomed and well informed by our team and they made your time with us enjoyable. Congratulations and please contact us whenever we can be of assistance in the future.

August 16, 2023

Good morning Frederick Reed did a great job of getting me in and out as usual. He recommend what I should do for that particular service. He was great. Thank you Earl D Martin Sr. More

by Lrae46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Reed
Aug 16, 2023 -

Lindsay Lexus of Alexandria responded

Thanks for the positive review, Earl! We're glad to know Frederick was able to provide you with great service at Lindsay Lexus of Alexandria. Your feedback is appreciated and we look forward to seeing you again down the road!

August 16, 2023

Juan Baez provides outstanding customer service! He promptly greeted me, listened to my concerns, told me approximately how long it would take to perform the requested service, kept me informed as More

by Charpaul46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Baez
Aug 16, 2023 -

Lindsay Lexus of Alexandria responded

Thank you for sharing that Juan's professionalism made your recent service visit productive.

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