Lindsay Lexus of Alexandria

i've been using Lindsay lexus for appxotimately 2 years,, and my contact there is James Wood,, he's the Best !! you'll feel right at home, During the service, he updates me on a regular basis and was able and my contact there is James Wood,, he's the Best !! you'll feel right at home, During the service, he updates me on a regular basis and was able to give me full details of the issue and the solution. 5 stars as always !! to answer the question How important is the quality of the dealership's service center in the decision of where to purchase a car? , I think that it's more than important, buying the car is the first step,, but the service will be on a long term, so the service is crucial, More

Always good service. My service rep was in a meeting with his manager for awhile which prevented him obtaining approval for additional work. I was at the dealership long My service rep was in a meeting with his manager for awhile which prevented him obtaining approval for additional work. I was at the dealership longer than expected; however, he saved me a lot of money so I’m VERY happy! More

My experience with Lindsay Lexus of Alexandria was amazing. Elliot took care of everything and provided updates constantly on the status of my purchase. I truly felt like my concerns and budget were m amazing. Elliot took care of everything and provided updates constantly on the status of my purchase. I truly felt like my concerns and budget were met and I love my new car. More

They are very good, Fred is the man he always trys to help me and he looks out for me in any way that he can. He always keeps me informed about my vehicle and trys to keep me up dated on what going on. I help me and he looks out for me in any way that he can. He always keeps me informed about my vehicle and trys to keep me up dated on what going on. I think he does a very good job. More

I relied on Ski for my service. He understood the problem and explained it to me clearly, he is fantastic! He understood the problem and explained it to me clearly, he is fantastic! More

We were originally attracted to Lindsay Lexus because they were not charging the "Market Adjustment Fee" that most other dealerships were. We dealt with Alan Jones who was outstanding. Easy to work with they were not charging the "Market Adjustment Fee" that most other dealerships were. We dealt with Alan Jones who was outstanding. Easy to work with and very knowledgeable. He made the buying experience very enjoyable. A true professional. We also dealt with Harris Chaudhry, the financial serveices manager. He was very understanding of our position relative to financing issues. More

Good morning Frederick Reed did a great job of getting me in and out as usual. He recommend what I should do for that particular service. He was great. Thank you Earl D Martin Sr. in and out as usual. He recommend what I should do for that particular service. He was great. Thank you Earl D Martin Sr. More

Juan Baez provides outstanding customer service! He promptly greeted me, listened to my concerns, told me approximately how long it would take to perform the requested service, kept me informed as He promptly greeted me, listened to my concerns, told me approximately how long it would take to perform the requested service, kept me informed as the service progressed and then had my car ready on-time. More

Dairren Mack Excellent customer service at Lindsay Lexus in Alexandria va sat Aug 12 w2023 in Alexandria va sat Aug 12 w2023 More

I had my Lexus ES-350 serviced at Linsay Lexus of Alexandria on 08/05/23. Nguyen Le is the Customer Rep of the team I have been assigned to for my Lexus maintenance needs. Mr. Nguyen Le is profession Alexandria on 08/05/23. Nguyen Le is the Customer Rep of the team I have been assigned to for my Lexus maintenance needs. Mr. Nguyen Le is professional in his line of service, courteous and patient. The service I got from him there was great. I would recommend Mr. Nguyen Le to anyone who would like to get his/her Lexus serviced. Best, Brian More