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Lindsay Lexus of Alexandria

Alexandria, VA

4.9
1,655 Reviews

3410 King St

Alexandria, VA

22302

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1,655 Reviews of Lindsay Lexus of Alexandria

February 17, 2011

Thai Tran was our salesman. He was top notch in every way. We recommend him without reservation. Thai was courteous, knowledgeable and very effective in helping us get exactly the RX350 we wanted at a More

by hagtranrev
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thai Tran, Thai Tran
Mar 14, 2011 -

Lindsay Lexus of Alexandria responded

We appreciate you taking the time to leave us a positive review on DealerRater. It is always important for us to know that we are doing a good job at servicing our valued clients. Thank you again.

February 14, 2011

I JUST PURCHASED A USED LEXUS 460L FROM LINDSAY LEXUS OF ALEXANDRIA AND FOR A CHANGE A CAN SAY IT WAS A GREAT EXPERIENCE, MY SALES PERSON MR THAI TRAN WAS VERY GOOD AND HELP ME EVERY POSSIBLE WAY , VERY FRI More

by bobbysingh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
THAI TRAN, Thai Tran
Mar 14, 2011 -

Lindsay Lexus of Alexandria responded

Thank you very much for taking the time to leave us a positive review. We are thrilled to hear that you had such a good sales experience at Lindsay Lexus.

January 13, 2011

My car buying experience at Lindsay Lexus was very straight-forward and pleasant. Ace and Aaron were helpful and easy to work with. I felt well taken care of - and got the car I wanted for a great pri More

by hboyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ace Razai, Aaron Taylor, Ace Rezai, Aaron Taylor
January 12, 2011

I had an extremely old lexus that finally gave out on me! After talking to a very good friend of mine, I decided to take a look at Lindsey lexus in alexandria. On the first visit, I saw an suv that i LOVED b More

by sher123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ace rezai, Ace Rezai
Jan 12, 2011 -

Lindsay Lexus of Alexandria responded

Thank you so much for the review! We greatly appreciate your recommending Lindsay Lexus!

December 16, 2010

This was the single worst experience I have ever had with a dealership BAR NONE. Their customer service was a clinic in everything you should not do. The salesman upon meeting me, noted I have a cough and More

by arkham82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Aaron Taylor/Ace Rezai, Ace Rezai, Aaron Taylor
Jan 12, 2011 -

Lindsay Lexus of Alexandria responded

Lindsay Lexus is one of the largest volume Lexus Dealers in the country and we proudly participate in the DealerRater.com Certified Dealer program. We price our pre-owned inventory lower than NADA, Edmunds, and Kelly Blue Book guide values. We also constantly compare our prices with other dealers in a 500 mile radius. Clients do their research, are well educated with market prices, and we would not sell as many vehicles if our prices are as high as you claim. Even with our large volume, we still deal with clients in the Lexus way and always maintain a high satisfaction rating. It is most unusual the receive such negative feedback for these two salespeople. They consistently receive positive feedback from Lindsay Lexus clients for over 10 years and 17 years, respectively, and the Sales Manager and General Manager have been with Lindsay Lexus for over 15 years and 20 years respectively. We are sorry you did not find our staff to be helpful and good luck with your vehicle search.

October 08, 2010

They resolved my 2 back seat belt problems. Dave Jones went out of his way to make sure I was taken care of. He immediately set up an appointment and ordered my parts for the seat belts. This was extrem More

by Toya Reynolds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liz Gales, Dave Jones, Dave Jones
July 24, 2010

Lindsay Lexus makes all right in the end. I was not happy with the salesperson, Kevin Johnson, and would not work with him again. But Ace Rezai (the manager) made things right. And the service department is More

by VMP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ace Rezai, Ace Rezai
July 12, 2010

While the salesman was very considerate, they try to low-ball my trade-in (a Lexus). One would think trading in a Lexus at a Lexus dealer would be you the best deal? Not at Lindsay. Salesman called m More

by CCT1
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark, Mark Coleman
March 18, 2010

I was shopping for a good deal on a 2010 RX350 AWD and started my search at my local dealer, Lindsay Lexus. While the salesperson was friendly and somewhat knowledgeable, the management was rude and decep More

by spschmer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
n/a
February 02, 2010

My husband and I had a great experience while searching for a car. Our salesman Abdul was very helpful in our search. I would definently this dealer to family and friends. We were in and out in no time, w More

by Aamirsana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred shepard, Abdul Tayyab