Lindsay Lexus of Alexandria
Alexandria, VA
Filter Reviews by Keyword
By Type
1,669 Reviews of Lindsay Lexus of Alexandria
Abdul made my car shopping experience of RX 350 so painless. He offered a great deal via the Internet. When I arrived and he made the deal even better. How can I refuse to unbeatable price and the painless. He offered a great deal via the Internet. When I arrived and he made the deal even better. How can I refuse to unbeatable price and the most friendliness and down to earth sales person I've ever dealt with? I took my new toy home and I felt so comfortable with everything. Abdul and everyone at Lindsay was so patient and welcoming. I enjoyed my time and I was taken care of from the beginning. I sure will refer Abdul and this dealership to everyone and anyone. Sam More
Mr. Banks, the salesman, took the time to explain every questions I had. Before we left the dealer, he also walked thru all the basic operationals of the new car, and also answered some the questions I had questions I had. Before we left the dealer, he also walked thru all the basic operationals of the new car, and also answered some the questions I had afterward. Thank you. More
From the very first encounter in the parking lot to the training we received for our new car, it was apparent that customer service is key to this dealer. So many staff people offered water, food and othe training we received for our new car, it was apparent that customer service is key to this dealer. So many staff people offered water, food and other services, that it was a most pleasant experience. The sales person was patient, pleasant and very thorough. More
The best experience I have ever had in buying a car. I had to do most of correspondence by e-mail since I was buying from another state. Frank Love was exceptionally helpful in every way and literally to had to do most of correspondence by e-mail since I was buying from another state. Frank Love was exceptionally helpful in every way and literally took care of every detail. He provided transportation from airport I had to fly to pick up car and everything was "ready to go". There were no problems as one would expect when buying long distance. My new Lexus is everything promised it would be and I couldn't be happier. I appreciate this dealership and expect that I will deal with them in the future, hopefully with Mr. Love and would highly recommend to anyone interested in a Lexus More
We drove from Baltimore Maryland to get an excellent deal on a new “executive driven” Lexus GX 460. We were not sure about what “executive driven” meant, but everything worked out in the end, and we bought on a new “executive driven” Lexus GX 460. We were not sure about what “executive driven” meant, but everything worked out in the end, and we bought a great like-new SUV for an excellent price. They provided excellent customer service and made the experience of buying a car pleasant and painless. I would recommend the dealership to anyone. More
I had been shopping for a new car for about a week. I had shopped online and test driven several vehicles before visiting Lindsay Lexus. Bob Fletcher responded to my online inquiry and we scheduled a sh had shopped online and test driven several vehicles before visiting Lindsay Lexus. Bob Fletcher responded to my online inquiry and we scheduled a showroom visit and test drive. He made the entire process very comfortable and easy from our initial meeting until I drove off the lot in my new RX450h (which I love). He answered all my questions and even showed me his personal car to explain why I might a silver Lexus versus the black color of my last three cars. I think the fact that I bought a silver Lexus speaks to how much I trusted his opinion and going the extra mile to show my the truth of his words. I would recommend him to anyone, although I think I could have gotten two dozen golf balls instead of one if I negotiated harder. So for my price I have to knock it down to a 4 instead of a 5, but if he gets this and sends me another dozen balls I would switch it to a 5. Congratulations to him for getting a long time (15+ year) Ford and Mercedes owner to drive a Lexus. Greg McDonald More
Never had such a bad customer service experience before, after a so called service , i had to go around look for my car and after look for my car keys and after wait for the papers. later found out there is after a so called service , i had to go around look for my car and after look for my car keys and after wait for the papers. later found out there is a problem with printer, if they had a better communications skills and made me aware of any problem they were having, none of those would happen. Unfortunately this service place needs customer service improvement, communication with customers is essential to any service place. And finally, at the end i was told by GM that i should go to another dealer!!!! More
The rating is such based upon my experience with the new card sales division and the service department. The New Car Sales division is without parallel. The customer service personnel has a great knowledg card sales division and the service department. The New Car Sales division is without parallel. The customer service personnel has a great knowledge of their line (makes, models) and outstanding familiarity with the needs and wants of their customers. Similarly, the service departments is extremely reliable and knowledgable. They are always willing to squeeze you in for an appointment on a moment's notice. More
Tim Robinson and Steve Labarador made purchasing our IS 250C Lexus a reall pleasure. We have never been treated so nicely by any other car dealership. We visited Pohanka Lexus one day while we were out d 250C Lexus a reall pleasure. We have never been treated so nicely by any other car dealership. We visited Pohanka Lexus one day while we were out doing erans. We were treated so badly - they gave a price... and when we wouldn't accept it they pretty much asked us to leave. Just wanted you to know we believe not all Lexus dealerships are created equal. More
Want an exceptional buying experience for your previously enjoyed Lexus vehicle? Lexus of Alexandria is the place to be. The staff there are friendly, courteous and professional. The cars speak for themse enjoyed Lexus vehicle? Lexus of Alexandria is the place to be. The staff there are friendly, courteous and professional. The cars speak for themselves. Price? Well if price is an issue buy a Ford. Doing business with Lindsay Lexus reinforced my confidence in quality automobile ownership from service before, during and after the sale. Class act. Thanks. More















