Lindsay Lexus of Alexandria
Alexandria, VA
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1,655 Reviews of Lindsay Lexus of Alexandria
I had a very good sales experience at Lindsay Lexus. Started off with just an inquiry and talking to the sales consultant, Thai Tran. Thai was very helpful, professional, knowledgeable and answered all Started off with just an inquiry and talking to the sales consultant, Thai Tran. Thai was very helpful, professional, knowledgeable and answered all the questions. Sale transaction was smooth and swift. There were no pressure to get additional options but all were thoroughly explained. Overall, my buying experience at Lindsay was superb. Thanks to Thai Tran. More
I was moving back to the U.S. from Europe and wanted to get the ball rolling on the purchase of a new car. I knew I wanted a Lexus and was pretty sure I knew what model/features I wanted. I went through th get the ball rolling on the purchase of a new car. I knew I wanted a Lexus and was pretty sure I knew what model/features I wanted. I went through the USAA car buying service which was great. I would recommend it for anyone who has USAA and is buying a Lexus. Once I entered my request through USAA, Abdul Tayyab called me and had my car for me in two days. I put a deposit on the car and the car was waiting for me when I arrived. Abdul was very responsive to all of my e-mails and questions. He was really easy to work with and did not make me feel pressured at all. It was a very easy process and I would recommend Abdul and Lindsay Lexus to anyone. More
I would certainly return! No pressure, personal service. When I scraped a hub cap the day I drove my new car off the lot, they had me come back, give me a loaner while they replaced the damaged cap. When I scraped a hub cap the day I drove my new car off the lot, they had me come back, give me a loaner while they replaced the damaged cap. More
Had my old car (fm Lindsay) for 10 years so I was a nervous customer but Kevin Johnson put me at ease immediately. He was kind, patient and a good listener! Once I made the decision to buy he went nervous customer but Kevin Johnson put me at ease immediately. He was kind, patient and a good listener! Once I made the decision to buy he went over all the "bells and whistles" of the car...again very thorough and patient. Thank you...I LOVE my car! Barbara was also very kind and patient and EXTREMELY thorough. She made everything make sense and also said I could call if I had questions. Very helpful. Great overall experience! More
I have purchased LX570 in the last week. Jessica helped me a lot, she was a very professional doing her job. If you are looking for Lexus, you have to stop by at Lindsay Lexus. They will not disappoint you me a lot, she was a very professional doing her job. If you are looking for Lexus, you have to stop by at Lindsay Lexus. They will not disappoint you, see Jessica, you will be happy for come by at Lindsay. More
I had recently purchased a 2011 Lexus ES350 at Lindsay Lexus of Alexandria from Thai Tran. I just wanted to take the opportunity to express both mine and my wife's gratitude for the friendliest and most p Lexus of Alexandria from Thai Tran. I just wanted to take the opportunity to express both mine and my wife's gratitude for the friendliest and most professional manner your dealership extended to us. I have to admit that purchasing a car at Lindsay with sales professionals such as yours was one of the most gratifying experiences I have had. Our salesperson Thai Tran took his time with us and was patient - to be sure we got the right car for our needs. The finance department was a pleasure to deal with as well. We never felt pressured. He took us through the financial contract and extended warranty portion, which we also purchased, with expert care and professionalism. I can honestly say that although we live a little over an hour drive away, we would not hesitate to return to Lindsay to purchase another vehicle in the future. Thank you for a wonderful deal and experience. Leothanh@comcast.net More
On October 30, 2011, I visited Linsay Lexus of Alexandria, not yet sure if I was actually in the market for a pre-owned Lexus but looking nonetheless. I was promply greeted by Mark Coleman. Alth Alexandria, not yet sure if I was actually in the market for a pre-owned Lexus but looking nonetheless. I was promply greeted by Mark Coleman. Although, I expressed to Mark that I was simply looking with no decision to yet trade-in my 2004 Lexus GS-300, he still took the time to walk the car lot with me and show me their selection car by car as I was interested. It was a very refreshing and welcoming experience. During this same visit there, I also had the pleasure of meeting Ace Rezai, Pre-owned Sales Manager, whom was also very accomodating. The next day I did return and purchase a 2008 ES-350 with only 12K on the odometer!!! I was treated very professionally and fairly, without all the pressure to purchase at Linday Lexus of Alexandria. Overall rating and experience is "A++". More
I just traded my BMW Z4 and bought a Lexus IS 250 AWD. Frank Love handled the sale and he was professional, courteous and considerate throughout the entire process. I stopped by the dealership twice befo Frank Love handled the sale and he was professional, courteous and considerate throughout the entire process. I stopped by the dealership twice before I was ready to make the purchase. Frank patiently answered all my questions and never pressured me to begin the sale process. He listened, asked questions to make certain he understood and then gave me a straight answer. I was looking for a specific color that Alexandria Lexus did not have so Frank had it delivered from another location. When the car arrived the next morning, he sent me a text with a picture. When I picked up the car, he explained how to use all the features, linked the bluetooth to my phone and a made certain that I was comfortable before leaving the dealership. If being treated well and getting a great price on a new car is important to you, give Frank a call. More
Outstanding experience of buying a used BMW X5 from this dealership. Mark was very knowledgeable and stood by all dealership promises. In fact, a defect that a BMW Service Center did not want to honor (car dealership. Mark was very knowledgeable and stood by all dealership promises. In fact, a defect that a BMW Service Center did not want to honor (car was still under manufacturer warranty) was compensated by Lindsay Lexus - NOW THAT'S COMMITTMENT TO CUSTOMER SATISFACTION!!! Have and will recommend this dealership to all my friends. More
Superb effort by all involved from the Sales staff to the Business side to the delivery crew. My wife could not have been happier. We completed our research on-line [thru the INTERNET] knowing that we anti Business side to the delivery crew. My wife could not have been happier. We completed our research on-line [thru the INTERNET] knowing that we anticipated the putchase of a HS 205h. Following this -- we visited 3 dealerships with no intention to buy on the date of the visit, but the up-front attitude and assitance shown by the Lindsay staff was clearly the best we saw and we ended completing the deal on the spot. Thank you Lindsay staff. More